Buena Vista Urgent Care
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I needed urgent medical care and had to choose between this doctor and the emergency room. Needless to say we chose to go to the urgent care only because the long wait and expenses for emergency care was prohibitive. The following happened to us during our visit…
- We waited 1.5 hours to see the doctor for all of 3 mins of his time.
- Doctor confirmed that my daughter had an ear infection after we told him of the symptoms. He just looked at one ear but didn’t bother to check to see...view more if both ears were infected.
- Office staff made us to pay for the full visit even though we had insurance and should only be paying a small copay.
- While waiting, we witnessed the office staff arguing with an unemployed woman. Apparently the woman, who had no insurance, was returning to get her claim paperwork signed because it wasn’t done properly by the office the first time around. When she pleaded to the doctor to waive the fee to sign the paperwork, he brushed her away like she was some fly. It was downright cruel, but in the end, the office made her pay a visit fee just for a signature on some claim form that they had messed up on.
My final verdict, unless you really have no choice, please STAY away from this office. If you have simple symptoms like a cold or ear infection, just visit a CVS minute clinic, or if you have something more serious, visit the hospital.view less
Great service to me and my husband who were ill with a stomach virus. Dr Daryanani and the staff were very friendly and the wait was less than 30 min which was great considering the hosiptals were more than 2 hours! I would recommend this urgent care to anyone needing medical care.
Needed to be seen for an infection, but am pregnant, so I obviously clearly stated this on the sheet you fill out when you first come in and made sure the nurse knew. I was immediately doubted by the nurse who very apparently thinks because I have not been seen by a doctor and given a due date that I am not pregnant (my appoint. with the OB was set for 2 days later). Dr. Daryanani entered the room, never once asked about my pregnancy, did his mini exam, wrote the prescription and left ...view morethe room. I figured.. Well, since I made it very clear that I am pregnant (whether seen by Dr. or not) that he would take the necessary precautions and prescribe something safe. (any Dr. who genuinely practices medicine and has the best interest of their patients in mind would). I was prescribed a Class C rated drug (known birth defects, complications, etc.. during pregnancy and should not be taken unless there is no other option). There are many other SAFE Class B rated drugs on the market. I called the Dr. after realizing what I had been prescribed (which states directly on the bottle DO NOT TAKE IF PREGNANT). He was very nasty and told me the drug was perfectly ok. He states: "Well your home pregnancy test was negative, right?"... Why in the world would I think I was pregnant if I got a negative answer on a pregnancy test??? What an ignorant response for a DOCTOR! I hung up and discussed it with my fiance and neither of us were comfortable with me taking the drug. We called and talked to the pharmacist who said she personally would NOT continue taking it. I called the Dr. back the next morning, receiving this answer on the other line "Go ahead" and after I explained that I would like to be written a different and safer prescription he asked for the pharmacy number. I did not have it immediately in front of me, and he was VERY impatient and told me call back when I had it, then hangs up. I will never go back to him, nor will I ever give him a good reference. He failed in practicing medicine in my book and was willing to put my baby's health at risk.view less
Thank you Very much for your wonderful service. The Dr. and the nurses were very nice. My 2.5 old daughter got fever while vacationing in Orlando. I found your office through Internet, called you that evening, the Dr. answered and patiently heard out a panicking mother, told what to do and most of all, offered to call him back in an hour with an update. He calmed me down. The next day we went to see him, and found out our Annamarie has an ear infection . I will recommend you, guys to m...view morey friends and "save" you for next time. Thank you so very muchview less
Going to see a doctor was the last thing I would have wanted to do on a Saturday morning, but unfortunately that's where I found myself today. Not even knowing if this clinic would be open, I stopped by. I found the receptionist at the counter to be very pleasant and the registration quick and painless. Natalia was very courteous and displayed genuine empathy. There was hardly any wait and "Dr. D", the attending physician, was supringsly very warm and personable. It honestly ...view morefelt as if I was at my family physician and was treated as if they had been treating me for years. I was in, treated and released in less than 45 minutes. I guess that's why they have so many personal notes and cards displayed on their entrance walls from all of the previous equally impressed patients. Very impressive!!!view less
Thank you very much for your comments, they were so very nice to hear. I am very glad that Natalia and I were able to assist you so quickly and met your expectations. Yes, we are open every day of the year, including holidays, so come back any time and we will try to be even quicker on your next visit!!! Warm regards, Dr. Lakhi Daryanani
I just moved to the area needed to renew my prescriptions, but I didn't have a doctor yet. CVS recommended this doctor and his clinic, and I was able to walk in and be seen after only a 15 minute wait! For urgent care, he is MUCH cheaper than the ER!
Hello and thank you so much for taking the time to write this very nice comment on the website. I apologize for not personally writing sooner to thank you, but only recently became aware that comments had been posted. When I read what you wrote it made me feel very happy. It's great when we can exceed our customers expectations, and particularly when it's medical assistance that they need. Please remember us again the next time you are not feeling well and we will be sure to take very good care of you again. Warm wishes, Dr. Lakhi Daryanani