To Stan k you neglected to tell the person you spoke to the tool was 10 years old and obsolete. I looked the parts up so you would not have to drive back and I only chuckled when you started throwing the F bomb around in front of my 62 year old mom. As for the front of my building that is your opinion we have been here for 25 years and have enjoyed many customers over the years. Delta has been sold many times I would check the internet for future part needs.
After our disservice at Lowe's my wife and I got everything we needed at Home Depot. We would make many trips there depending upon what phase we were on our condo upgrade. The knowledgeable staff was very experienced and aided me in a way that I could understand seeing as I'm a novice in remodling. I highly recommend the Home Depot 1-2-3 book. It's an unbiased Do-It-Yourself book that will get you through any situation at your home.
I called for their service because I rented a car for the week and somehow I managed to lock the keys inside. I went online to find locksmith companies and this company sent a technician my way immediately. The locksmith did a great job because he got the car open and didn’t cause any damage to the car or locks. Thank you