Excellent customer service! Since moving to central Florida and renovating my new house, I've dealt with my fair share of contractors/companies/re-modelers etc. . I must say that Rigo Tile far exceeded my expectations! Their prices are fair and they provide excellent customer service along with a quality product. We had our garage tiled, we bought all of our own materials from Floor & Decor in Orlando but Rigo Tile carried the same & similar products for around the same pricing. Why Rigo Tile is better (in my opinion) than Floor & Decor is for two reasons: 1) Better customer service. The estimator they sent over was very knowledgeable and able to give us an estimate fairly quickly. He was also quick to point out what pieces were missing for a specific design that we wanted (we had previously purchased all of the materials from Floor & Decor but the Floor & Decor specialist got the calculations wrong and gave us the wrong product, it was a nightmare to order from them). The installers themselves were prompt and courteous. They went straight to work, and even though our floors were a bit crooked, they managed to tile & grout the entire area (approx. 500 sq. feet) in 3 days. The installer actually apologized for it taking so long (I thought it was actually really quick) and explained that because our floor was not level it would probably take a little bit longer than usual. 2) Quality products & service at affordable pricing. As we stated they had much of the same products as Floor & Decor for around the same pricing at Floor & Decor. Also, even though we bought our own materials (not from Rigo Tile), their tile installation prices were the lowest that we have encountered! Another reason why I think they are a great choice is because they went above and beyond to help us out after a horrible experience with another contractor. I am so happy to have finally found good, quality service in my new hometown! I would definitely recommend, in fact, I am in the process of contracting them to do some more work on my new home. I wish I had found them sooner
Serving the Orlando Area.
From Business: Greenpointe Wood Flooring Supplies is a locally-owned business that has been in the flooring industry for years. We are your access to professional wood flooring pr…
3100 N Hopkins Rd Ste 101Richmond, VA 23224
From Business: In early American times, heart pine was used by colonists for everything from flooring to stair treads, paneling to interior trim. Builders during the Industrial Re…
We recently did a complete renovation of our kitchen. With no reservation, I can say that Pete and his employees were top-drawer. From selections to fabrication to installation, All Quality met or exceeded our expectations. Everyone we dealt with was knowledgeable, courteous and appreciative for our business. I couldn’t think of anything else anyone could ask from a supplier. I wouldn’t hesitate to use All Quality again or refer them to friends—in a past life, I was a building contractor and I refer companies with extreme reservation still. That said, I’m somewhat surprised at the negative comments that have shown up recently. Why anyone who’s never interacted with a company would bother to dis them baffles me. (Yeah, one of them even seems to be a serial one-star reviewer of things he never experienced. Why would someone do a thing like that?) For the actual customer who had problems, I’m sorry you didn’t find the same level of quality service my wife and I experienced. Having been a GC for 30 years, I can read between the lines and have an idea of what’s going on there. I’m also sorry for Pete and All Quality—they’ve never shown me any reason to justify an attack of that fashion. Just a sad situation all around. And, yes, I’m going to post this review everywhere I can find; and, no, I don’t work for All Quality. I just think they deserve the praise. Our thanks again to Pete, Fantasy, Mike and Robert for providing us with a pleasurable experience and giving our kitchen an incomparable flare. We get compliments constantly, but the best compliments we get are about the counter tops All Quality installed.
I am the owner-operator of an award winning local design firm specializing in custom residential interiors. We have used All Quality Marble and Granite since they opened their doors 18 years ago and have used them exclusively ever since. They are a proud member of our "team" and we have hundreds of happy clients as a result of their fine work. They are honest, prompt, and offer a great value in finding the best materials at the best price. Although a problem rarely, if ever comes up, if one does (as we all know it can) they are quick to act and resolve the concern. You cannot find better customer service than that! I have often told people that Pete Knight and his crew are the BEST resource for stone and fabrication in Central Florida. I highly recomend them! Eric Horner, President, Eric Horner Interiors, Inc, Orlando