I was very impressed when I walked into the Semoran store and saw all the changes made. The store was very organized and clean.( was later told they were under new management ) kudos for them. Great job! As I walked in I was immediately greeted. The young woman was very friendly and ver knowledgeable. I was there for some questions about my newest Phone. She took her time and made sure I understood the questions I had reference the phone. I had been in this store months ago and felt the employee was in a hurry to finish with me to go to the next customer. This young lady took her time to make sure I understood everything she explained to me. She was very curteous at all times. She gave me her card and told me to call her at anytime if I had any more questions. It was a ver pleasant experience. The card she gave me is in my car but I do remember her first name Vanessa. If all your stores had a team like the one at this store Sprint would be in good shape...KUDOS !
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After recently moving to the Orlando area from NY, I cannot say one negative thing about Orlando Telephone Company (Summit Broadband). The tech that came to install my cable box/internet was pleasant and efficient, and the quality of both the tv and internet are exceptional. I had a few questions regarding the remote for the tv, so I called customer service and they were more than accommodating (Carlos was his name if I'm not mistaken). I find the monthly cost reasonable, so as long as I reside in central Florida, Summit Broadband will be my internet and cable provider.