Animal Medical Center Of Orland Park

Lady you are nuts to give this place 1 star over the receptionists. How about rating how awesome the doctors are here? They take PHENOMENAL care of my kitties. I will never go to another vet. These doctors take pride in their work, and offer good rates. I had to get 2 cats fixed and they even worked out a payment plan with me. That is unheard of in a vets office! People tend not to think of how much a pet is going to cost before they get them. Having pets is like having kids. They are an expense. I give this place 5 stars all around. Check out my yelp review why.

I have been taking my animals here for awhile now. Everytime I come in, the receptionists act like I am not there. I have had to go up to the desk and ask If someone can help me. It might look like they are doing something, but if they cannot help clients, maybe they should hire more staff to help. Also, since they still use the paper charts, they always have a hard time finding mine. This happens almost evey time I come in. They ask well is it under a different last name? Iv'e been coming here for 5 years and nothing has changed. These girls that are hired do need better training, not client friendly at all. I'm not sure if they are unhappy with their job/pay/clients, but they should really learn how to deal with customers that pay towards their business.

I know this is an ongoing problem for a lot of people and it really should be fixed. Dr. Lantow may start to lose clients from the poor staffing, lack of customer service, and even the prices.

These prices are just so hard to keep up with anymore, that is why I can only get the rabies. I know my dog should be protected against more, but these prices just keep getting higher and higher. Im only still coming here because of the Doctors and that is IT!