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Timpanogos Regional Hospital

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Business Details

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:

Timpanogos Regional Hospital in Utah County offers invaluable expertise gained from delivering exceptional patient care since 1998. We may not be bigger, but we strive to be better as our hospital is dedicated to providing high-quality healthcare. We meet that standard through changes in upgrading technology and advanced procedures. While these changes may be constant, our tradition of caring and healing will never fade.

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Services/Products:

Cardiology; Surgery, including robotic; Maternity care with a Level IIIB Neonatal Intensive Care Unit; 24/7 ER; Orthopedics; Stroke Care; Imaging Services.

Brands:
Brachytherapy
Neighborhood:
Bonneville
Amenities:

High-quality round-the-clock nursing care; free physician referral service; free classes, events and seminars; pastoral care and spiritual support; interpreters; family involvement in treatment plan (if desired); free wi-fi anywhere on campus; flexible visiting hours; gift shop.

Languages:
Spanish
Accreditation:

Profit Hospital,Private For Profit Hospital

Category:
Hospitals
Other Information:

Best Practices followed: Electonic Lab Results, Safe Surgery Checklist In Use, Electonic Lab Tracking Between Visits

Inpatient Services: Cardiac Surgery

Outpatient Services: Skin, Gastrointestinal, Nervous System, Cardiovascular, Musculoskeletal

Hospital Ownership: For Profit

By Appointment Only: No

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Reviews

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02/05/2013

Overall

I've had many tests and I'm preparing for my second surgery at this hospital and I have always had a pleasant experience at this hospital (excluding the surgeons, but surgeons are terrible everywhere!). The nurses and other staff have been caring and efficient and eager to make any delays more comfortable for me. After the poor care I recived at Utah Valley before my insurance changed, I am thrilled to have such a hard working staff caring for me.

07/19/2012

Overall
If you deliver your baby and y...

If you deliver your baby and your baby happens to get sent to the NICU for something. After your baby is healthy they will try to keep them as long as they can. My baby has been in for 7 days and has nothing serious wrong anymore and they are just monitoring me nurse my baby. She has been improving and eating well from me but, they are telling me that I can't nurse/bottle feed her every feeding and they won't get rid of the feeding tube. I know if they're dehydrated it is important but, for my feedings she is a full feed. They keep insisting on giving her a feeding tube because she is too tired to eat. She isn't like that for me. That must make their job easier. Let her sleep ALL night long and just push a button to feed her through a tube. It's ridiculous. The NICU is for sick babies that need to be monitored, not babies that just need to be fed more and be with their families. I will never deliver a baby here again for fear that I will have to endure this stupid NICU again. If you do deliver your baby here and they go into this NICU I am so sorry. This has been such a hard thing and especially since she is absolutely perfect and beautiful and I have to see her is such a dark, depressing setting. Good Luck!

claimed iconBusiness Response07/20/2012

We are so sorry that you experienced frustration in our NICU. We will ensure that your feedback is passed along to the appropriate individuals on our staff. I know that our staff follow a stringent set of criteria in order to safely discharge a baby from our NICU. Again, we apologize for the frustrations that you have felt and would welcome a conversation to further discuss. You may call 801-714-6515. We sincerely apologize.

This listing has been claimed by a business representative.

01/18/2012

Overall
I was really sick a few weeks ...

I was really sick a few weeks ago with a severe tooth infection- no dentists would treat me over the holiday for emergency care because I was not an existing patient and I went to 2 instacare facilities practiacally begging for antibiotics to treat the root of the problem. I was turned away again, they explained that they would not give me pain pills- despite telling all places numerous times that I was not in pain but my face and neck were extremely swollen and I need antibiotics to keep from getting worse. Finally I went to Timp Regional- they saw me for what I was, someone in desparate need of medical attention, they treated me with respect and with a sense of urgency I desparately needed. When they finally told me that they would treat me I was bawling my eyes out and so grateful that they were there. I would reccomend this hospital to anyone.

08/28/2010

Provided by Citysearch - 
Overall
I Will Never Go Here For Treatment

I have never seen such horrible service and tact in my life. I watch helplessly as a family member was in this hospital and enduring the poor treatment and I became infuriated!

This is the only hospital in Utah County on my insurance plan and after this experience, I will be going to Salt Lake City and taking my chances with doctors I do not know.

Pain meds would not come for 1 1/2 hours after they were requested and 2 - 2 1/2 hours after the family memeber could have had them.

Doctor was new & resistant to advise from seasoned & family doctor. He, along with nurses lacked tact with my family member and sensitive situations.

Don't go here unless you are prepared to die (literally, emotionally, mentally, etc)

Have you had the same experience here? Please post it and warn others.

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Timpanogos Regional Hospital

750 W 800 NOremUT 84057

(801) 714-6000

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