Seasons Salon and Day Spa
934 N State St, Orem, UT 84057
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Licensed & Insured
Parking: Lot, Private
Wheelchair Accessible: Yes
Price Range : Above Average
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I was initially very excited about sending my girlfriend here for valentine's day for the spa manicure and gel polish as a V-day gift, but it turned out to be a HUGE NIGHTMARE. I paid for everything in advance and was very clear on what services I wanted her to receive, however when my gf arrived they were extremely backed up(understandably) and the receptionist decided to lie and tell her that I had scheduled something completely different(to save time). After speaking with my gf after she left I found out that all they did was a gel polish, so naturally I called to get it resolved. I spoke with manager Brooke and she admitted the services I paid for were not performed however became very argumentative and placed the blame on us saying that we miscommunicated what we wanted and we changed the services desired. After arguing my case on the THIRD call she offered a discount for us on our next visit, and I said that wouldn't be sufficient, she then stated that technically I should owe them more money so I then threatened to dispute the charge with my bank she said she could schedule a free service. All in all they wouldn't accept responsibility for their lack of organization and poor service and Brooke was very unprofessional. This was hands down the worst customer service experience I've ever had. Valentines day is once a year, only take on the workload that can be handled. I guess I should've looked at ALL the reviews(not recommended section) guess paying for your best reviews to show up really worked this time.
Seasons salon and spa is a great place. I have got my hair done, nails done, massages, and spa packages! I currently take pole fitness classes there that is absolutely amazing. The staff is always friendly and has a wonderful atmosphere! I would suggest that everyone go try them out!!!!! They offer so many great services!
Both me and my daughter have been clients of Autumn the owner of Seasons since 2005. There is no place that makes us feel more welcome and pampered! When I need a break Seasons is my #1 choice and best friend a girl/person can have! Try them out, they will not disappoint!
I always get my gel nails done at Seasons. They have the most qualified staff. I don't trust my nails to just anyone. I only go to Seasons. I've also done their spray tans (amazing), pedicures (fantastic) and skinny wraps (yes! it really works). LOVE LOVE Seasons.
My favorite local place for an escape and a day of pampering...I love it! I have had my hair colored and cut, massages, facials and pedicures...love it all. The staff is friendly and professional. Nice atmosphere. I have shared this escape with friends, and its fun for a mother daughter date too!. Highly recommend you make this your next escape.
I love going to Seasons, and have been a loyal client there for some time now. They are a perfect, all-in-one salon and spa! The ladies who work there are warm and welcoming, and do a great job. I went in to get a facial, because I was in dire need of some stress relief and "me time". My esthetician talked to me about my skin, how it feels and what my concerns were. She told me she was going to customize my facial to my skin type and recommended some skin care products that have helped out my skin tons! My facial was wonderful. The spa was relaxing, and I was able to sit in the sauna after my facial to continue relaxing for free! I recommend Seasons to everyone that I can!
I've gone to Seasons Salon for ALL my spa, nail, and hair needs for years, and I have NEVER been disappointed. They've always been able to fit me in, and as I would need it they always remind me the day before. Their staff is incredibly personable, and I always feel welcome. I love the job they do and have yet to feel disappointed. They have an incredible amount of services - everything from personal training to tanning to hair to nails. You need it? They offer it. Not to mention the cute boutique they have throughout as well. I can't imagine trying another place instead of Seasons. They have my loyalty. :)
My experiences at Seasons have always been above what has been expected. The staff is friendly and the atmosphere is so soothing. My husband and I were able to get a couples massage there and we were led into a changing room where robes awaited us. Then, we sat in a cute little sitting area that was dimly lit and hot beverages were available for us. So cute! After our massages, which were much needed, we had a trip in the sauna that was so great because we didn't even know our massages came with that option. I have loved every experience there and the girls who work there are wonderful! I will be going back for sure!