The level of customer service in this location is AMAZING & FABULOUS! I have NEVER before had to pawn anything at all and they were so great about explaining the policies & procedures in such a kind and reassuring manner. Every time I enter this location I am greeted with a smile, great attitudes and a willingness to help, and not the "car dealership" kind of help. LOL When the time came and money became extremely tight in our household, I asked around to quite a few people, friends and strangers alike and always received the same response and it was given without hesitation, "Go to Minuteman Pawn on State Street in Orem.. They are all very educated and very fair." The first time I entered the store the atmosphere was fun yet professional all at the same time. I wouldn't resist to take my business here again in the future as well as recommend this business to my friends, co-workers, strangers and my family! I feel this is a highly recommended facility that treats its customers fairly and with respect! I look forward to any business I may do here in the future and I hope this is a business that sticks around and thrives for many more years to come!!!!!!!!!