If I could choose zero stars, that's what I would choose... My Mom purchased some sliders for a walker in anticipation of needing them after her knee replacement (purchased 5/7, surgery 5/15). She has since been in the hospital and nursing home and has found she will not need them, as she has to purchase a new walker. She will be coming home today (6/9) and handed these to me yesterday to see if they would give her a refund... NOPE! Wouldn't even let me finish that my Mom hasn't BEEN ABLE to come in and return them - TOO LATE! You'll have to keep them for the next person that needs them. Well... since that is at least 20 years down the road, I doubt it. Good Neighbor Pharmacy? NOT. Oh... and your outfit? Tacky. Just sayin'. Wear a top that covers you in a position dealing with the public.