I was looking for a used SUV for a while. I searched and test drove and did the normal research for weeks trying to find an SUV that I liked for the price I wanted. When I talked to Kim the first time she assured me that I would be able to get what I wanted in my price range. I then went there and saw my new car. Matt was my sales man, he was nice and friendly and worked with me to get the deal I wanted. I was very impressed with how he handled himself. He never pressured me to buy the car. I felt very at ease with him and his manager Kevin. They assured me that I would be very happy with my choice. They also worked very hard to get me the financing I needed at the interest rate I wanted. Even the paperwork was effortless. The finance department was very helpful and seemed to genuinely care about what I wanted and needed from them. I am truly amazed at how well Jim Ball s whole team made me feel comfortable with buying a car. This experience has totally changed the way I view buying a car!
15. Towne Ford Inc
3535 Southwestern BlvdOrchard Park, NY 14127
From Business: Located in Orchard Park, N.Y., Towne Ford is operated by the Towne Automotive Group. It is an automobile dealer of new Ford models and pre-owned vehicles of various…
I had a wonderful experience with the JIm Ball Dealership when it was time to look for a new lease. My salesman was Jeff Vedder who was wonderful and had the patience of a saint. Jeff was very friendly, listened to my needs and wants, and knowledgeable of the vehicles and the lease programs. When it was time to pick up my 2011 Caldillac SRX, Jeff was off that day, but offered to come in anyway. It turned out that Andrew was kind enough to assist Jeff with the delivery of my vehicle. I was very impressed with Andrew's knowledge of the SRX and reassured me I didn't need to fear driving the FWD SRX in the winter. I also wanted to give special thanks to Mr. Ball and the finance men (sorry could not remember their names) for how hard they worked on making this deal work for me. I truly walked out of the dealership feeling I was special. Everyone worked together as a team. So a special Thank You to everyone at Jim Ball for assisitng me in leasing the car of my dreams! You guys ROCK!!!!
A huge thank you to Peter Gemmati and all for his prompt reply and assistance this morning after nearly losing my SRX over the ledge while backing down in the driveway last evening in the snowstorm. Once I got towed out, Peter told me to bring it right in which I did. It was put up on the lift and we both inspected the undercarriage to which there were no problems noted miraculously!! It's Peter's prompt attention to matters like this that keep me returning to Jim Ball GMC/Cadillac!!! THANKS PETER!!