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Hibachi Grill & Supreme Buffet

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Business Details

5

years

in Business

Hours:

Regular Hours

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Payment method:
visa, all major credit cards, discover, amex, mastercard
Location:
Hitchcock Plz
AKA:

Hibachi Grill Supreme Buffett

Categories:
Asian Restaurants, Buffet Restaurants, Japanese Restaurants, Restaurants
Other Information:

Parking: Lot, Free

Bike Parking: No

Wheelchair Accessible: Yes

Cuisines: Buffets, Japanese, Asian

Wi-Fi: No

Alcohol: No

Attire: Casual

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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Reviews

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09/13/2012

Overall
terrible service !

staff very rude , i went there today & it was 3:23 jst before dinner and i ask her were we in time for lunch she says No and shows me the clock that shows 3:31 i look at my phone and it says 3:23 i show her she says No wrong time wrong time so i let it go , my son only ate JELLO & they charged me $5 , my son is 4 ! how much JELLO can a 4 yr old eat ? not $5 worth ... very very bad cust service will never qo there again i asked for the managers boss and i was told " dont worry about it " bad enough chinese people dont speak qood enqlish ; jst sad i will NEVER qo aqain NEVER what happen to " the customers always right " !

Overall
One Problem

You enter through the double doors and are graced by the familiar aroma of herbs and spices cooked to perfection. You are then seated, asked what you would like to drink, and unleashed onto the buffet. The assortment of rices, meats, seafood, and desserts are as mouthwatering as they are delicious and the place is impeccably clean, even into the restroom. I enjoyed my meal with my family, was brought fortune cookies with my check which came to $30.56 and as quick as I layed my Credit Card in the booklet, it was whisked away by the astute waitress. She brings it back, I add a $3 tip, and sign their copy. I then go home, satisfied. Here is where it gets tricky, I get an email from my bank telling me that my card has been charged in the amount $36.67....as you can imagine I'm dumbfounded....because i knew that the receipt I signed said Total: $33.56. I call the restaurant the next day to have this issue resolved and after a bit of a run-around, I am told that my receipt cannot be found...now I am really perplexed! I was literally JUST THERE! but the smoking gun cannot be located? as good as the food is, I cannot recommend that you support an establishment that robs you. I DO NOT RECOMMEND THIS RESTAURANT. They are lucky I can't rate them any less than 1 star.

07/30/2011

Overall
Incomparable at this pricepoin...

Incomparable at this pricepoint, under $7 for Lunch, under $10 for dinner and by the lb take out for starting @$3.59 seals the deal. Presents large assortment with fresh and appetizing spread. Sushi/Sashimi is limited, you won't find endless crab legs for these prices but sheer variety makes this a new favorite.

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Hibachi Grill & Supreme Buffet

185 Boston Post RdOrangeCT 06477

(203) 891-8828

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