My husband and I were looking for a new Escape. I went in three times and saw Bradley. He was awesome! He worked with us and made sure we got exactly what we wanted. We found one car but wanted to think about it so we left but when we came back to buy it, it was already sold. Bradley then showed us the other two on their lot and the team began to looking for an Escape to have to us by the next day! We ended up going with one on the lot but he was so patient and knew everything about every car we looked at. We were so happy to have had such an awesome experience because of him.
The customer service was amazing! It's not often these days that you find a shop that takes care of the customer the way Brent and Drew took care of me. I will definitely be bringing my car back to them. Plus they offer a wide variety of options for tires and installation with warrantied routine maintenance, which shows they have a vested interest in your return business. I'd highly recommend Big 10 of Opelika to anyone who is looking for a better place to bring their car!
I am from out of town and was in a crisis to get home with a car needing help! The staff at Opelika Ford treated us like we were local folks. The service manager Ernesto Esparza took care of my needs and then some! You can buy a car from anyone but you get great service from Opelika Ford. I wish they were in my home town. BUY and SERVIVE your car at the OPELIKA dealerships!!!!