Royal Chrysler Dodge Jeep Ram

Our car was damaged during a test drive conducted by Royal Chrysler Jeep Dodge, and the dealership has refused to take any responsibility in the matter. My wife and I drove our car to the Oneonta dealership seeking an estimate for sale and waited in the lobby while our car was test driven by an employee. When we returned to our car we were greeted with a "low front passenger side tire" alert upon starting the vehicle. The test drive conducted by Royal Chrysler Jeep Dodge left the tire completely flat. When we informed the Sales Manager of the situation he immediately tried to dismiss us and the fact that our vehicle was damaged during their test drive. Despite the fact that all our tires were in fine condition when we arrived and that the low pressure indicator came on only after the car was test driven, they rudely informed us they would not reimburse us for the damage and offered no sympathy for our situation.

I have dealt with Royal in Oneonta, they have been very up front, accomdating, and helpful with my buying a a Dodge 2007 Nito, which I love, and I am now interested in purchasing another Nitro, and I will go to Royal Dodge in Oneonta first................I trust them to give me a fair deal..........