Hanson Kia-Subaru

I am still in disbelief about my experience with Hanson Kia. Two years ago I got to buy my first brand new car ever and bought a new Hyundai Tuscon from a dealer in Tacoma after looking around for months and someone telling me not to go to the automall, as the dealers here in Oly are over-priced and pushy. The people at that dealer treated me like I was the scum of the earth and made me determined that I would never buy a new car again. Well, life has changed and the need for a larger vehicle with more seating for grandchildren, including 2 that I have custody of, made me regret buying that car within a year. I started looking at vehicles several weeks ago and again, I have been met with very pushy salesmen and downright rudeness at times and assumed that all dealers were this way. I finally decided on the Kia Sorento, as it best met my needs and price range. I began with another dealer in Tacoma. They showed me much about the Sorento, and made me a offer but I decided that I wanted to blue with black interior. It was late one night by the time we got done discussing things and I needed to get home so told them to find the car and I would be back. A couple of days later they said there are none in the state of WA and it would be almost a month by the time they got it delivered. They kept calling and pressuring me to come in and do the paperwork. In the meantime, I remembered Costco's car-buying program and decided to try it for a better deal. They put me in touch with Hanson. I reluctantly answered the phone when they called. Jimmy was very nice on the phone, not pushy but invited me to come down. I went that afternoon and met Mark, who was absolutely awesome to me and to my kids! They made me a better deal than the Tacoma dealer and not once did they stress me out with pushiness or fast talk. Everyone there was so nice to both me and to my 2 grandchildren! Offered them cookies (asking me first) and showed us the play area. They told me they had located the Sorento with my color choices and would have it here by the following day. We made the deal on my trade-in and as he was walking me out after I signed the paperwork I had to ask him if we were really done! I had only been there a couple of hours, where as when I bought my Hyundai, it took well over 6! Jimmy called me the following day, saying my car would be ready over 2 hours earlier than expected and when I went to pick it up, spent an hour with me introducing me to the service department, showing me how to use the many functions and pairing my phone and answering questions! They also made me feel welcome to call or come by if I had any questions or need help with anything on my new car! I was in tears when I left because this was a totally opposite experience than I had the first time. This is how all car dealers should treat a person! I told them they were like a breath of fresh air compared to my first car buying experience and gave them hugs! I totally recommend Hanson. I think all of the sales people I met were nice, but I worked with Mark and Jimmy and they were fantastic! I can't say enough good about them. Thank you so much, everyone at Hanson Kia!