I ordered some food over the phone and the lady taking my order was rude and seemed annoyed because I asked her to run my debit card over the phone. She then proceeded to talk to another person while I was on the phone waiting for confirmation on my card going through.
quality varies from time to time, so clearly not all the cooks are following the recipes exact. Have always gotten our deliveries promptly and correct. One time they forgot a 2 liter of soda, the driver brought it back to us on his next run. Drivers are all very polite.
This is the best pizza in the western New York region.