Recently stayed here twice and was happy with the hotel and the location. It's on Spenard, a short walk to some great inexpensive restaurants, and not far from the airport. My only complaint was regarding the hotel airport shuttle. It's inconsistent at best. On arrival the first night we were told it would be 45 minutes as he'd taken some people to the train station. We therefore took a cab. The next morning we thought we'd booked an airport shuttle for 6:30 but the driver was leaving again for a different destination and wouldn't take us to the airport. We again took a cab. The next time there (a week later) I was told the shuttle would be 6-7 minutes. After 15 minutes I called the hotel again, they said "sorry, the driver had to go to the bathroom" and in fact it took another 10 minutes before he finally arrived. We were exhausted and really wanted to get to our rooms, and would have again taken a cab had we known it would be such a long wait. They do shuttles to downtown anchorage and the farmers' market, and I asked the desk when that would leave again (was told 15 minutes or so). Then when I went back down I learned that someone had needed to go earlier, so they took him right away and weren't going to be going again, so I missed my shuttle. The person I talked to was pretty blase about it and said I could take the bus which wasn't far from the hotel. That wasn't the issue, but that I was told a departure time only to learn that they'd changed it without letting me know.
My mother, sister and I stayed here in june of 2014. The many reviews I read of negative remarks originally scarde me. But as budget wise travelers I chose to try it out. It was a great decision. We were checked in immediately upon arrival. After a long stay at the anchorage airport that was great! We were welcomed to the hotel, after the shuttle picked us up, and our rooms were clean. Breakfast was decent. Our bellies were filled. The shuttle even dropped us off downtown at the summer market later in the day! (Beware of prices in the market for souvenirs. ...go out and venture the city once done with the market...cheaper souveniers) Ok, back to hotel. Its worth what you pay and two stars. Expecting glamour is ridiculous but, quality of envirnoment and amenities are just right!
My wife and I were fortunate enough to make a four night reservation at the Alex Hotel in Anchorage. Our room was spacious and comfortable, and that bed was SOOO comfortable. Shortly after our arrival in Anchorage we had to make a significant change to our travel plans which required us to stay in the hotel for nine nights instead of four nights. Hotel management could not have been more accommodating if I had owned the hotel; they were able to confirm a nine night stay instead of four, even during a time of heavy booking. What a relief it was to have a room available when we needed it! We will look forward to staying in the Alex Hotel on our next trip to Anchorage.