Cloud Nine Catering

Here's my review of lunch today at Cloud Nine Catering.



I went there today with my wife and 11 month old son for takeout. I asked what the soups were. They mentioned a soup with some Mexican name I'd never heard of.



When I asked what was in it, the cook guy turned around, clearly very annoyed, throwing up his hands as he forced out a sarcastic answer like I should have known what was in the soup.



With my baby and wife present, I maintained my cool but our lunch was ruined as we both felt bad and discussed it afterward. I didn't expect this type of service from such an expensive place.



I paid over $27 for two sandwiches, a tiny soup, and a salad. Review of food:



1. My sandwich had barely any strings of meat on it. I felt robbed at the price.

2. The soup was tiny and frankly, it tasted bland. I actually ordered the foreign soup because I felt stupid not to after putting the cook through so much trouble to explain it to me.

3. My wife commented her salad was VERY lacking for a garden salad, mostly being made of lettuce. She complained several times.

4. My wife's tuna melt did look robust and good, although I didn't try it. She didn't complain about it so I assume it was ok.



I will NEVER go to this "restaurant" again to be chastised for asking what a soup with a foreign name has in it. By the way, you might want to WRITE the soups on a chalk board at least. Then you won't have to go through the apparently excruciatingly painful process of telling customers what the soup is before they order it.



I'm a 41 year old corporate professional. I manage a multi-million dollar contract at a multi-billion dollar global client where I also direct client service and sales. Needless to say, I understand customer service. I do not work hard to over-spend on lunch and be treated like this by people who are clearly clueless.



I HIGHLY recommend against spending your money at Cloud Nine Catering. Most of the staff acted like they didn't want to serve customers and the guy who made the soup doesn't belong near customers. Apparently they have enough money already that they don't care about insulting folks.



Food = 1

Service = 0



Cloud Nine is NOT recommended.