I never had a problem with my stylist , or any other stylists who filled in when she was unavailable. However, the management of this salon does not provide the level of customer service that I expect. The one time I was late for an appointment (due to heavy traffic, coming in midday to accommodate my stylist's schedule that week) the remainder of my session had been given to the next person, who had "arrived early," after a receptionist called my office number (!) to find out if I was running late. I gave the management the opportunity to "make this right" (possibly with a trivial discount to serve as a olive branch?), but he was only interested in justifying his business practices. Put simply, he put no priority on keeping me as a customer after I had received less than solicitous treatment. If that's the way that he wants to conduct his business that's his decision, but I will take mine elsewhere.
WENT TO THIS SALON AFTER SEEING REVIEW HERE ON THIS WEBSITE. I AM VERY GLAD I DID, I NEEDED A COLOR CORRECTION AND FAST, LUCKILY I WAS ABLE TO BE WORKED IN THAT SAME DAY AND THE STAFF WAS UNBELIEVABLE PROFESSIONAL, AND NICE AND WENT OUT OF THEIR WAY TO MAKE SURE I WAS COMFORTABLE. THE OWNER WAS IN AND HAD NO PROBLEM MAKING SURE EVERYTHING WAS GOING WELL. MY COLOR CAME OUT AMAZING!!!!!!!!!!!!!!!!!!!!!!!!! I AM SO HAPPY I TRIED THIS SALON. THE SALON IS VERY CLEAN, AND THEY OFFER YOU DRINKS AS WELL. THEY HAVE GOOD HAIR CARE LINES THAT THEY SALE TOO. MY SAM WAS GREAT. UPON CHECKING OUT I MADE A FOLLOW UP FOR MORE SERVICE IN A COUPLE OF WEEKS, THEY HAVE A PERMANENT CLIENT NOW, THATS FOR SURE. THIS SALON DOES TAKE THE TIME TO GO TO NEW YORK AND STAY UP TO DATE ON TRAINING AND COLOR WHICH I LIKE, ITS A MUST IN A JOB LIKE THIS. OVER ALL WONDERFUL, GREAT SERVICE COULDN'T BE HAPPIER, & I HAVE AWESOME COLOR FINALLY!
Yesterday was my first visit at Sashy Design Club. When I first approached the salon I was amazed! The style of the salon is not the typical salon you are used to seeing. When I walked in,it looked like a club. The staff was extremely nice and professional. They are always smiling and you can tell they all vibe well with each other. Everyone I saw that left was please with their hair and it was beautiful. They serve you all types of beverages and also have a table of different bakery you can try while you're there. Everyone should stop and get a taste of the Sashy Hair Design Club. I guarantee you'll have the best salon experience plus you'llleave the door looking fabulous ***** Five Star***** Sent from my iPhone