prices are good. food is good. customer service awful. i have been bowling here for years and never had any problems. the entire night was full of hard metal music with the occasional rap song. no one there seemed to be enjoying themselves and so i had gone up to request some music which happened to be a country song. they rolled their eyes and played it anyway - half volume. i noticed that there were people actually singing and having a good time when that song played. well after about 10 more metal songs i went up to request another one - got the eyes rolled AGAIN and told that this is my last song i get and that "country scares them." and they said to play the volume at an "8" which is turning it WAY down. could barley hear the lyrics to the song - now in between my whole two songs i got - people were saying "this music sucks!" and leaving an hour into the cosmic bowling. i have never been to a bowling alley where it was cosmic bowling and people don't stay the entire time - or at least for a couple hours. i mean the whole point is for unlimited bowling. well after more and more scream music and an empty bowling alley - my friend had gone up to them and asked for a variety - not any specific genre - just more variety of music because it was very subjective. and he responded with "ill see what we have" - when they are on itunes buying these songs so to say his selection was slim would be false. well he played two more screamo songs then played a rap song and then went right back to that good ole metal which was not censored or appropriate - aka do not bring any kids with these guys being the dj. we finally decided to leave after we all had a headache from it getting blasted. i would have gone to the manager about it but he was one of the guys telling me that this is my last time. (he was laughing which could make it seem better - but i think we all know they were not willing to play another one - it took some serious begging to play a damn song. i mean common.) my group decided next time we will be going to incredibowl and will actually get a variety of music there!