I do not live in the same town where I work and had my accident so I got a recommendation from my insurance company and had my car repaired by Collision King. My experience was nothing like the two negative reviews I saw listed here. Once my car was on site CK gave me an ETA for the repair completion based on the adjuster's notes. Once they actually got a look at the damage, they called and notified me it would be a few more days. When the day came, my car was ready and waiting for me. Everything looked great. My car had been washed and the damaged area looked better than it had before the accident. The only 'complaint' I would have is that my headlamp lenses were both hazed pretty well. They replaced the one side that was damaged in the accident but left the other side intact. This gives me one headlight with a bright, crystal clear lens and the other one hazed and old looking. When we checked out he told me he should have called and asked if I wanted that replaced. He then offered to get one for me and install it at his cost. To me, Collision King seems to do solid work. There were some minor details that they didn't ask about that would have maximized the customer service experience but they did what they were asked to do and made up for the oversights.
I highly recommend that if you need a rental car, and either you or your insurance is paying for it, go to this . I'm an in no way associated with any of the people who work here nor do I know any of them outside of my experience here. I called around before finding out that these guys will work with you and/or your insurance company to get you in a car for as little money out of pocket as possible. Not to mention everyone working on the three occasions I was inside the office, everyone, despite the long line and tons of rentals they deal with on a daily basis, was refreshingly nice, playful, and made me and so many others in there laugh. I got the best deal, the most awesome customer service and wasn't treated like a customer but was treated like a friend. I love these guys and will never go anywhere else nor let anyone I know go somewhere else.Oh! and not only did they pick me up but when I needed to drop the car off they also drove me home and dropped me off. I LOVE THIS LOCATION!
We rented a car in another part of Oklahoma to drive to Oklahoma City, then for a 10 hour drive after that. Discovered the car did not have cruise control, so I took the car by this Enterprise to see about exchanging it. Tristan at this location not only exchanged the vehicle, but also upgraded it at no charge! He helped me move everything to the new vehicle and I went to pick up my husband, who then informed me I left a cable in the 1st vehicle. I drove back to this Enterprise where Tristan, who had already taken the 1st vehicle to another Enterprise, went to the car location & picked up the cable for me! Talk about going out of your way for a customer! I will definitely use Enterprise for my next rental & highly recommend this location in Oklahoma City - ask for Tristan!!