Safelite Auto Glass was very fast, very courteous, and so helpful. I went into the shop prepared to pay for my chip repair service, but the lady behind in the office was certain this should be covered by my insurance (even though I had already called and checked with my insurance company). Turns out, I didn't communicate clearly when I spoke with my insurance company and the entire service WAS FREE. Safelite's warranty is out of this world.! IF the repair ever cracks and further repair cannot be accomplished, they will pay the amount you paid for the repair towards a replacement windshield (or the amount the insurance company covered...) I would go back to Safelite if I ever had another issue with my windshield or other car windows, and I would highly recommend them to family and friends!