Hi zdeedz - This is Craig. I am certainly sorry to hear you had an unpleasant experience here at Liquid Vapor Lounge. I see you just posted your frustration today and I'd like an opportunity to make it right. Please note we offer a 30 day warranty on most of our hardware - including batteries. You say your battery "exploded" and I replaced it however I have NEVER seen an exploded battery so I hope you were exaggerating somewhat. As for your tank, feel free to bring it back and I'll replace it or the carto (as that is the only style I sell for $20). On top of that, since you live far away, I'll give you another charger AND a $20 store credit on top of the replacement tank/carto. Fair enough? I believe customer service is job one as well as quality products - which I certainly sell. You may have just gotten that "bad" one out of a 1,000. My apologies and I hope to see you soon!
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I've bought a little of everything from Craig or one of his employees, My first GOOD RDA (IGO-W) was purchased at Liquid Lounge. While I have bought and vaped e-juice from Liquid Vapor Lounge and it was good, It's not my general purchase, since I DIY most all of my own e-Liquid. I've bought batteries, drip tips, 510 to ego adapters, beauty collars.. well you get the idea. Out of all the places within a 10 mile radius to Liquid Lounge you won't find one that can hold a vapers edge to them. They have the most availability of good affordable hardware and devices. I'd say whoever you are. Try the rest then come here and you too will have landed at the best.
I have purchased liquid here 2 times; the place I normally go to was closed. Both times, the liquid turned dark brown and thick, making it hard to vape. They said it was because "my wick was bad". I had a brand new tank this time and it still did it. My sister and 2 of my friends have said the same thing. The lounge looks neat, I just wish they would put that effort into the product. That's never happened to the juice I get from the other place. Now I have to buy a new tank, and I am out the $.