You can't compare this company with any other cab company because they do care. Their management is great, they respond your problems very politely and nicely, I used to ride with yellow cause it was slightly cheaper, but they are really cheap. Thunder have state of art electronic dispatch system, you can call a cab from your iPhone in just a sec. I totally can understand that if they don't have available cars in y our area, they can't locate someone, that's that simple. Can we ask they to create a taxi out of nowhere? Just be patient, try to locate your taxi through your mobile device, Thanks guys Kevin Ilgar
This is a guy that works from his house, but he knows how to take you out of high waters when you are stranded. I hit a curve and bent 2 rims, ended up with 2 flat tires; this guy rather than tow my car; fixed the rims with a big hammer for me, put air in my tires and got me back on the road in about 15 minutes. He saved my day and took all the stress out of me. I still need to see if the rim repair is good to keep running them as is or I need to buy me new one, but that's a different story. I'm driving on his repaired rims as we speak.
What would you think about a company whose driver had compassion to pick up people in the pouring down rain to take them to their car without charging them? I'd say he came just at the right time. Tonight after the Southmoore High School graduation myself, daughter, and a friend were standing across from the parking lot we had parked in, but with the pouring down rain we were standing under the covered bridge when the guy pulled up and asked if he could help us by giving us a ride to our car. Many thanks for his kindness.