You can't compare this company with any other cab company because they do care. Their management is great, they respond your problems very politely and nicely, I used to ride with yellow cause it was slightly cheaper, but they are really cheap. Thunder have state of art electronic dispatch system, you can call a cab from your iPhone in just a sec. I totally can understand that if they don't have available cars in y our area, they can't locate someone, that's that simple. Can we ask they to create a taxi out of nowhere? Just be patient, try to locate your taxi through your mobile device, Thanks guys Kevin Ilgar
What would you think about a company whose driver had compassion to pick up people in the pouring down rain to take them to their car without charging them? I'd say he came just at the right time. Tonight after the Southmoore High School graduation myself, daughter, and a friend were standing across from the parking lot we had parked in, but with the pouring down rain we were standing under the covered bridge when the guy pulled up and asked if he could help us by giving us a ride to our car. Many thanks for his kindness.
Whenever I call for a cab during off peak hours I get right through and Ib usually get my cab within 15 mins. When I call @ 2am on Fri and Sat it usually takes longer. My only problem is that the cars are not uniformly clean and well kept. One day I get an immaculate van with a driver who wears a tie and the next day I get a jalopy with some crumbum who smells like he showered at BO R US. Seems that the company needs better driver oversight. Other than that? Dependable service @ a fair price....usually.