I do not live in the same town where I work and had my accident so I got a recommendation from my insurance company and had my car repaired by Collision King. My experience was nothing like the two negative reviews I saw listed here. Once my car was on site CK gave me an ETA for the repair completion based on the adjuster's notes. Once they actually got a look at the damage, they called and notified me it would be a few more days. When the day came, my car was ready and waiting for me. Everything looked great. My car had been washed and the damaged area looked better than it had before the accident. The only 'complaint' I would have is that my headlamp lenses were both hazed pretty well. They replaced the one side that was damaged in the accident but left the other side intact. This gives me one headlight with a bright, crystal clear lens and the other one hazed and old looking. When we checked out he told me he should have called and asked if I wanted that replaced. He then offered to get one for me and install it at his cost. To me, Collision King seems to do solid work. There were some minor details that they didn't ask about that would have maximized the customer service experience but they did what they were asked to do and made up for the oversights.
I had just made my first payment on my first totally new Honda Accord when out of no where I was rear-ended by a huge ford truck I was sitting still. The truck pushed me into the car in front of me. My car was towed to Davis on a friends advice . When I called them they we so helpful they handled my tow, had a rental car brought to me, helped unload my car seats an reinstalled them in the rental with out even being ask. The whole repair took 8 days from the time the 2 insurance companies had agreed with my estimator Brians findings. Brian explained the steps to me an everything went smoothly. All the staff at Davis Paint &Collision went above an beyond. I an so thankful that I chose them an any one else you will be also!!!!
The Manager Rick really cares about making his customers happy. Although my car was painted great, I really didn’t like the color I ended up with (my fault). I was so unhappy with it that I asked for it to be redone – Rick wanted me to be happy so he helped me get it repainted again at a fair price. Granted, it would have been much better and less expensive had I picked the first color more carefully but Rick was a stand-up guy and helped me correct the problem as painlessly as possible. I’d recommend this location. My only advice to customers would be to consider your color very carefully and don’t look at the paint options inside, take them outside and look at them in all angles.
I took my car here after someone hit me. It was done through the person at faults insurance who to say the least,was not rushing the paperwork in order for the repair shop to get paid. I called Mr. light the owner and told him my concerns. He had the paperwork submitted several times and really tried to get the insurance co on the move for me. The repairs were done quickly and correctly. My car looks great and they detailed the inside in addition at no cost. They are the best repair shop I have ever had the pleasure of dealing with, if my Nissan cube needs any work in the future, I will be going back to Mr. light and his wonderful staff!!!
Over the last several years, Jeremiah and his crew have painted six or seven cars and trucks for me. I had different needs and expectations for each. Some required body work, some just an inexpensive coat of paint for a work truck, a couple involved a lot of detail in the prep and finish. Each time, I got exactly what I asked for and at a fair price. On the one occasion when I discovered a flaw in a paint job, Jeremiah took care of the problem immediately.
I am so pleased with the service I received from Dent Source. They explained everything very well to me, made sure I understood before I ever left them with my car. They kept me up-to-date the whole time my car was there, and had it perfectly detailed by the time I picked it up. They gave me a time and stuck with it. Everybody in the shop was very friendly. A place I would recommend to friends and family!
I'm in the Air Force an I just knew that when I retuned an my wife had backed through our garage do my black beauty would never be the same. Boy did I get the best shock of my life. It was perfect I got down on hands an knees and went all over it the color matched so well that even my friends that seen it torn up could not believe it. Thank you Davis you helped bring this airman home happy!
Collision Tech superseded my expectations when it came to repairing my vehicle. They handled all aspects of the process from the time that i came in for an estimate until the time that I picked it up. James did an amazing job at communication and customer service throughout the process with me. I definitely recommend this shop and will be returning for all my collision repair needs.
This shop whent way out of their way to take care of me and my car. Summer 2010 hail storm just killed my new car. Davis put it back like new! The autowatch progam let me see pictures of the repair as it was being worked on and keep me up dated through the repair. Thank you to all the guys that worked on my car. Wish I could post before and after pictures it was that good.
Took my Crossfire in to have hail damage repaired from the 2012 hail storm and head lamps restored. The head lamps look brand new and the huge dents were removed without any sign of previous damage. It's a 2004 and makes the care look 5 years younger. People ask all the time what year it is and are surprised at its actual age. Thanks guys!