How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
What an ordeal it is to have a storm come through and tear up everything you own. The roof of my home was nearly ripped off, the siding had holes all the way though, and windows were smashed and broken.. The insurance company was easy to deal with on the house, because I did...moren't have to be there for the adjuster, but my when it came to the vehicles it was kind of a pain in the rear. Once we got through that process we went looking for places to repair the vehicles, which would be body shops. Most everywhere we went told us they couldn't get to it right away, which was understandable being that the storms were still recent. Most if not all the body shops wanted to schedule us out 2-3 months and then said that the would require us to leave our vehicle(s) up to 30 days, some cases even more. I heard in the past that there was several techniques such as dry ice and freon and a hair dryer. I did some research on this and stumbled across "paintless dent removal", I found this intriguing. So I found a couple of companies around the metro area. I went to a couple of places in Edmond area and found that a few company's that seemed to represent themselves as "local" companies, were actual quite the opposite. Some from Missouri, Kansas, Minnesota, and anywhere but here. I don't personal like the idea of people coming from other states and praying on us in a time of natural disaster. So I did a little more investigating and found 2-3 companies that are established here. I would name the others, but feel since I ended up doing business with Dent Source that it wouldn't be fair to name drop. I did however go to a couple of other places. Here are few of the reasons I did NOT choose the others. Dent Source was the only Paintless Dent Removal company that did a computer generated estimate, same as all the body shops. One of the other places I had to wait outside for my car to get estimated, at the time it was hot outside. Dent Source has great waiting area, the had plenty of seating for everybody that was there when I was getting my eastimate, they had a nice tv on the wall, with plenty of magazines to thumb through. Dent Source appeared to be the only professional Hail company, the others were wearing work cloths or had attitudes that made them seem more frustrated that they had to write an estimate then do something else on their agenda. I felt like some of the other companies didn't even do a thorough estimate. There was a-lot of damage and I felt like it should have taken more then 5 minutes to write down an estimate. Bottom line, I decided to go with Dent Source because of a few factors. First off, the have a great waiting area with air conditioning, magazines, a coke machine, fresh coffee and a great overall atmosphere. Secondly, they did a computer generated estimate on my vehicle in about 10-15 minutes and answered all of my questions about the time it would take, how the did the repair, what I could expect my vehicle to look like when it was done, if I had to deal with the insurance company or not, and scheduling. They didn't make me feel stupid, like some of the body shops and other companies did. Third, the staff was wonderful to deal with. They were a cheerful bunch that seemed to get along well with each other. My overall experience with Dent Source was great. I had them repair all 3 of my vehicles, one at a time, which worked out good for me and my family. All 3 vehicles look just as if they did before the storm. I did pick up one of my vehicles and a door trim piece didn't get replaced. It was an easy fix, I just called and they told me they had ordered the part and apologized for their oversight. They sent a young gentleman out to my work and he changed it out while I talked to him about the weather. They also gave me a free car wash at Red Carpet for it. Dent Source is great company that has earned my business for as long as I drive. I will only recommend Dent Source for here on out with Hail repair.view less
charlotte D I took my car up to brookwood automotive on a Thursday july 9th my car wouldn't hold a charge I bought a new battery but something still was draining my battery I called brookwood and talk to the reception she set an appointment for me to bring my car in I took m...morey car up to book and dropped it off ryan called me the next day and said your car needs a alternator the alternator is bad and your power steering hose is leaking and the power steering switch needs to be replace I said ok how much will it be for my car to be fixed he said with parts and labor the total cost will be 536 ryan called me everyday giving me an update on my car but never once did he say that the price had went up they car until the 17th when I went to pick up my car the reception showed be a bill of appropriately a 1000 a little bit over I said old no ryan told me on the phone 536 she said ryan has gone home for the day let me go get the owner the owner came to the counter and was very rude and disrespectful and tried to over talk me and basically said I was lieing about the price that I was told and that I needed to list to him because he felt like he was right. I was telling him that I just bought a new battery and a warrant for my car and he said the battery had a short in it and he took it back and got a warrant after I saw that the conversation was not going anywhere I just stop talking and ask him to go ahead and ring me up so I could get out of their. I felt like he was mocks me and making rude comments I would not recommend this show to anyway due to the way the owner handled this situation I give the business a 4 star rating the reception and the mechanic was niceview less
First I would like to say THANK YOU SO MUCH to all the staff!!You did an amazing job!! My husband and I bought some furniture at a well known furniture store close by and when the guys were loading the truck they dented our brand new truck the look on my husbands face I wi...morell never forget!! All he could talk about was the truck and how angry and sad he was.So I started doing research and I came across this website and I saw all the wonderful reviews and how happy everyone was with the work so I told my husband about it and he went the next day and GUESS WHAT!!!! They got him in and removed the dent you would never know anything had happened!! When my husband got home I asked so how did everything go? He Smiled from ear to ear and said great it's new again!! He was so happy and grateful !! If anyone is considering a place to take there vehicle to be repaired Please,PLease,Please Come Here very professional Staff,Very Friendly,Quality Work!! They really do care about making you happy we have found a place that we can trust and you will be extremely happy with any work they do!! Thank you again for all that your company has done for us YOU ALL ARE THE BEST!!!! Keep up the great,wonderful work that you all do :D view less
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.