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UPS - United Parcel Service

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Business Details

68

years

in Business

Hours:

Regular Hours

Sponsored Links
Brands:
Air
Neighborhood:
Central Oklahoma City
Categories:
Mail & Shipping Services, Courier & Delivery Service
Other Information:

Specialties: Cargo & Freight, Air Cargo, Custom Packing, Air Freight, Light Freight, Fragile Items

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Reviews

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Posted: 5 hours ago

Overall
Professionalism
Promptness

This place can't possibly be indicative of UPS in general. It just can't. There's no way they'd stay in business. Trucks typically don't arrive until the sun has gone down in my area, while fedex and usps deliver before noon. My packages are, more often than not (seriously), delayed at least one day. The only time the truck arrives at a reasonable time (say 1pm) is when I'm not home and have to be there to sign for the package. Then I have to go through phone support, hold the package, and drive an hour to the distribution center to pick it up, unless I want to wait through the weekend and be sure to be home again to sign (with no earthly idea what time frame to expect the truck). I hate UPS. I absolutely hate it, and only use it when an online seller forces me to.

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Posted: 2/7/2016

Overall

I have had many problems with UPS. One time their driver could not figure out where he left a package. He gave five different places where he left it. Then there was the time I ordered some special head lights. Their driver left them in the middle of my driveway while it was snowing. The snow covered the headlights. We got over 14" of snow. I used my tractor to clear my driveway. I found the headlights after I ran over them with my tractor. He did not want to get out in the snow, that is why he left them in the driveway. I had just installed a new $300.00 storm door. Three days later; their driver put a box between the door and the new storm door. Them forced the storm door closed. It broke three out of the five plastic hinges on the new storm door. I was at home, if he would had just pushed the doorbell. I would have came to the door. Their driver denied it, so they did not fix my door. I sent them a certified letter; telling them not to come on my property until they fixed my door.

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Posted: 12/19/2015

Overall

They sure are not very forthcoming or wanted to do something very disappointed but they can't get their head out of their butts

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Posted: 10/21/2015

Overall

I messed up my package shipping and rushed there at quarter to seven. Rachel was so very helpful and nice...saved my day. Trisha too. Because of me though, a mean lady in pink behind me yelled at Rachel. But Rachel handled the lady with such professionalism that the lady said nice things to her before leaving. I really hope these two are commended or rewarded somehow. They are definitely my UPS hero's after a very long, difficult day!!!!!!! SIX STARS FOR RACHEL AND TRISH AT UPS ON PORTLAND AVE OFF OF I40!!!! THANK YOU SO,SO MUCH!

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Posted: 5/28/2015

Overall

Driver did not even get out of the truck and did not attempt to deliver my package. I got a six hour run around from customer service. I was told " the the driver walked around my complex" yet he did not knock on my door. Why this company is still in business I do not know. Especially after reading these other reviews.

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Posted: 5/3/2015

Overall

Package due to be delivered today (Sun. May 3)
Notice of attempted delivery unsuccessful because "business closed"
Address is apt building. I have been home all day waiting. Very unhappy

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Posted: 4/24/2015

Overall

Called the night before my package was going to be delivered to have it picked up at this location instead. Call back the next morning and they didnt hold it for pickup... they just put it on the truck....

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Posted: 8/14/2014

Overall

Its really sad that I can't leave a negative star rating for this business. My package was way late delivery. I was told over live chat that they could not tell me where my package had been shipped from in OKC. I was also told that the "approximate time of delivery" could vary by 3 or plus hours on the later end of the hours given. Being that it was a package that had to be signed for, and not having elsewhere to leave it or anyone else to sign for it, I was over an late for work.

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Posted: 12/28/2013

Overall

Poor service, poor communication, poor delivery, poor follow through. Over the last 24 months UPS has lost multiple shipments, damaged over seventy thousand dollars in servers sent VIA UPS and took over 10 months to satisfy the claim.

Started shipment of product from New York halfway to it's destination it took off to Canada, UPS's response was nothing could be done until it got to it's redirected destination.

The latest debacle and the last straw that has UPS is on our do not use list is the failure to deliver checks that we paid for overnight delivery (Early AM delivery), but won't be delivered until the second day "NOT NEXT DAY".

Multiple calls solicited multiple responses all useless and with general apathy from UPS.

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Updated: 12/28/2013
Overall
This hub was very poorly organ...

This hub was very poorly organized and had terrible customer service. We were given inaccurate information about location hours, how to pick up our package which they failed to deliver, and once we arrived were told our package didn't exist and the name didn't bring up anything in the system at all. I saw them feed the same line to multiple people within minutes of me, as well. Terrible service.

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UPS - United Parcel Service

901 S Portland AveOklahoma CityOK 73108

(800) 742-5877

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901 S Portland AveOklahoma CityOK 73108

(800) 742-5877

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