When we arrived we were impressed with the facilities. There was a lot of road noise from the highway, but they have a wonderful game room/lounge area. However, this area is open to the office and any time my children or I made any noise at all we were harshly reprimanded, even yelled at, by an older couple working the office. My kids were well behaved and not very loud at all, nor were they unattended. We were shocked at the staff's reaction. It was a very cold day when we were here and we had planned on spending a bit of time in the game room with the kids, but we were so uncomfortable being there that we ended up leaving. They are clearly not family friendly here and we will not be back. Think twice if you are coming here with children.