Absolutely terrible service! I have been trying to get in touch with the manager for WEEKS to speak about problems that have come up because I was on military orders in another state. They're doing everything they can to avoid me and rack up more charges after my lease has ended because I couldn't put in a 30 day notice, that they only take delivered to them in person, while in freaking Virginia. I tried to do a phone notice, and was denied. There is no format to do one online. So they're requiring me to teleport or go AWOL??! They have a big sign claiming support for their troops, but when it comes to actually supporting they're empty handed. Not to mention that getting someone to just answer the front desk is almost impossible after 12pm. I guess they just work whatever hours they choose rather than the posted hours. Horrible place to live, horrible service, and downright disregard for military.