Before I took Lucy to Soi's, I was taking her to a place that I could tell was traumatic for her. I LIKE that Lucy is not kept in a crate, and the other dogs always look happy to me, too. Some of these claims I have read against Soi's seem fantastical to me. I love my pets, and they are great companions, but my babies are my daughters and grandchildren. Some of these pet owners need to get a grip. Also, Lucy always l... view moreLike this review?Yes|Flag Abuse
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We took our new "adopted" dog, Doodles into her pet salon and he growled a little, but she she able to groom him. We take our dogs every 2-3 months so they get used to getting groomed. Both our dogs, both only 10lbs..they always come out looking So cute!!!!! One is a pom-poodle (the growly, scared one) and the other a shih tzu. They do a wonderful job. I really trust them!!! I love how the dogs are loose al... view moreLike this review?Yes|Flag Abuse
This salon was completely incompetent. I took my dog to be groomed and they left a cotton ball in his ear. He came home and I saw that he was scratching his ear. When I looked in his ear, I found a cotton ball that they hadn't removed. It was bloody from him scratching. When I called and informed the owner, she informed me that she wouldn't give a refund unless I brought the dog and the cotton ball back up for her to... view moreLike this review?Yes|Flag Abuse
We apologize for the unpleasant experience. When you brought your dachshund to our shop it was because no other shop would groom him because he was too aggressive. We do strive to meet or exceed customers expectations as best as we can.
I take my yorkie to Soi all the time. They have done a fantastic job every single time! You can't beat the price of grooming anywhere in OKC! The women there have my little baby looking beautiful in a couple of hours. I've never had a single issue. I would definitly recommend Soi!Like this review?Yes|Flag Abuse
Thank you for the compliment, we do try to give our customers the best service we can and love to hear comments like yours. Thank you again.
I have taken my two year old to Soi's for about a year. Although I have been concerned about all of the dogs running loose, we like the way Soi cuts her coat and keeps her ears, etc well groomed. Last week when I picked her up I knew immediately that something was wrong. By the time I got my dog home, I could tell that her eyes were bothering her and that she was in distress. I rushed her to the vet and by the time I... view moreLike this review?Yes|Flag Abuse
Our apologies for not responding sooner... We are sorry that you had an unpleasant experience at our shop, but I can assure you our Bathers use only "tearless" shampoo for all dogs when shampooing the head and neck area. It does sound like your dog had a sensitivity to the tearless shampoo and for that we do apologize and wish to make it right by offering you a free groom or a refund for this unforeseen and unpleasant experience.
She just lets the dogs run around because she doesn't want to pay for crates to put them all in. This is not safe because you don't know which dog's will get along with each other. I was with a friend that went to pick her dog up and when her dog was running from the back, not on a leash because they didn't have it on a leash even though one was left there for the dog to wear, another smaller dog ran up to it and att... view moreLike this review?Yes|Flag Abuse
Our apologies for taking so long to respond to your post... We are sorry that you had an unpleasant experience at our shop. While accidents happen can happen at any place of business, we do our best to avoid them. There are ample crates in which to keep dogs but some are allowed to socialize with others. Some are not. All dogs are not just allowed to run loose in the shop. Again, we apologize for any inconvenience.
I had taken 4 dogs to Soi's 4 or 5 times with wonderful results - until.....I took my little white Schnauzer in and when I came back to pick her up she had a bruised, swollen, blood vessel broken EYE! I ofcourse took her to the vet immediately and was told that the reason for the swollen eye was due to TRAUMA!! Soi had told me when I returned to pick her up that "your dog must be under a lot of stress at hom... view moreLike this review?Yes  (1)|Flag Abuse
First, we are sorry you had an unpleasant experience at our salon. We pride ourselves on giving pets special attention and care they deserve. Soi did not charge you that day and felt very bad for your pet. Her goal is to satisfy customers with great service and good work and she strives all the time to meet that goal. We are sincerely apologetic that we did not meet your expectations. Soi's PetSalon