We paid them a $2000 advance ("to buy materials") on a replaster job. They came for a day, tore everything up and never came back. We called until the phone was disconnected, left messages, posted on their facebook page, all with no result. After months we got Johnson Pools to do the job, but I am still out $2000 for work that didn't get done, and/or material I never received. Do not call Snow Pools.