We have been to the Quail location many times. However, we're done!! Nearly every time we've gone the service is horrible. They never remember to bring the oysters we order. They either never show up or they show up after our entree has arrived. They also just forget our order in general...they either bring out the wrong food or it never comes out at all! The servers are incompetent. The management has been apologetic each and every time but they aren't doing anything to fix the issues. We have continued to go because we do love their food and honestly, they're the only game in town (in nw okc) for Cajun seafood and oysters. If they would improve their service and keep it consistent this place would be the bomb!