I see now why the owner proudly drives a new corvette and gives her managers new cars...she's a thief!
The reviews are true. If you don't want to be stolen from, don't pay with a card and don't sign anything! I paid $100 to cancel my membership, and 2 months later my card was charged $55. I called and they said they'd refund it, but when I looked later that night, ANOTHER $55 came out! When asked what they were going to do about the 2 $60 overdraft charges, of course I have to jump through hoops to get my own money back, and they act put off like it's my fault they charged me. Luckily this account is separate from my main bank account, but I couldn't imagine other people getting charged $200 and going negative because of other people's dishonesty and carelessness.
Yes, they're going to refund my money...in 7-10 business days. But it's the principal of it - what if I was a single mom and had bills due? Well I couldn't pay my bills because someone took money UNAUTHORIZED! That is stealing, and ILLEGAL. Riviera - you see these reviews about the same thing, you need to remedy the situation, or you will find yourself in legal trouble!