Pat's Tire & Auto Repair - Quail Creek

Over the last 6 years, we have always been pleased with Pat’s exceptional service. We appreciate an experienced auto shop we can trust with our vehicles.

My engine broke unexpectedly on my 2007 Scion tC and I needed a new one. I originally had my car towed to Pat's because it was the closest shop to where I broke down, but after getting a quote from Pat's and calling other shops for a quote, we thought they offered a very fair price and we had them do the work. They were amazing! They called me with options for engines and let me choose the one I wanted, and they ordered it for me. They were incredibly patient with me. They kept me constantly in the loop with what was happening with my car, which I loved because my car is my baby and I couldn't stand to just sit and wait. They went above and beyond what I expected. They gave my car an oil change ( I was due for one) and even fixed the handle on my trunk that the tow truck driver broke, without me even asking! I feel I should stress how awesome their patience was. As a college student, it took me a couple weeks to save up the large amount of money needed for an engine replacement, and I never once felt rushed and they didn't charge me extra for keeping my car on their lot while I saved up the cash. The final price was in line with the original quote they gave me. I would definitely recommend them, and I will definitely be a return customer. Thank you Pat's!

We were in business with this establishment while they were still "Scott's" for 4 years. We've spent thousands of dollars on tune-ups, oil changes, tires, etc. for our company trucks. For every 5,000 miles we got free rotation and balance but now under the new management they're saying I have to have the road hazard warranty in order for the free rotate to stay in effect. That would be fine if I didn't already have a previous agreement with Charlie and Tim. The new owners have no appreciation for the warranty that was held with the company and don't have any grasp on customer retention WHATSOEVER. Highly NOT recommended.

This is the best service shop in Oklahoma City. I have been doing business there for 11 years. They are always very helpful will drive me to work ad pick me up after. The prices are very good and work is promptly done. I tell everyone about them!

My family has been doing business with Scott's Goodyear for as long as I can remember. My grandpa and I used to go there when he needed new tires, wipers, or breaks. Now my husband and I do the same. We have never had problems with Scott's Goodyear, they always do the work properly, and the employees and owners have always been very nice and helpful. With over 20 years of doing business with them I trust them to do the work, do it right, and not get ripped off.

I do know that businesses and people do change and hope that they continue to be reputable and based on the numbers quoted in the previous review I wonder how accurate the review is because they have never charged that much for new break pads typically around 100 unless you need new rotors or something else.

BEWARE THEY'RE CROOKS AND WILL TRY TO TAKE ADVANTAGE OF YOU ESPECIALLY IF YOU ARE A FEMALE . I took my Pathfinder in to Scott's Auto Tire at 6:45 AM to get an estimate on a brake job and some other issues that were occurring. I was given a quote of 998.90 for the BRAKE JOB ALONE. They did not even bother to look at the anything else and I got the car back at 4:45. Then the person who checked me in (he was VERY nice when I came in) and out an older Caucasian man who, I find out later was Tim one of the co-owners (so he told me when I called back). When he called to tell me the car was ready he made a comment about whomever sold me the car saw me coming and toward the end of the conversation they were charging me for the estimate. I asked why since I had not been the couple of times I was in before with a different car. Then he hatefully said DO YOU EXPECT ME TO WORK FOR FREE? I said , NO But I EXPECT you to tell me that BEFORE I leave and I AM NOT paying you anything. He then got very hateful and told me it was my job to ask about the cost of an estimate and I said NO it is your JOB to tell me your are charging me and to have me sign something saying I understood that.Then in the most hateful tone told me to come pick up my damned car. I said, remember your shop dropped me off and I needed a pick up. He refused to have anyone come pick me up. Once I arrived at the store,Tim forced me to sign a paper saying that they weren't libel for my breaks. I asked why and said to him I was not comfortable with that and had not been asked to sign anything like that before and was it something new? He then said, you will sign it if you want your key. I did but not before I wrote on the paper that I was under duress while signing the paper and was told I could not have my key until I signed this paper. He handed what I thought was an estimate but it was not. Tim exploded about what I wrote and followed me out the door yelling at me. He kept saying over and over, we did not do anything to your car it is just like when you brought it in, which I thought was VERY ODD since I had not accused them of any type of tampering. On the way to the door, with Tim trailing few feet behind me, I turned and asked him to stop yelling at me and told him that I did not want to argue nor cause a scene with him and walked out the door. I got home and looked deeper at the "estimate" and realized the estimate he gave me WAS NOT AN ESTIMATE AT ALL and did not even have the figures of 453.70 for the rear w/caliper and 545.20 for the front with calipers as he had quoted over the phone when he called me. So all that was a waste of time and ended up being a good lesson. THIS SHOP I FEEL AND BELIEVE AND THE EMPLOYEES/CO-OWNERS GIVES MECHANIC SHOPS AND MECHANICS EVERYWHERE A BAD NAME.

This shop has always treated me very good. We have a company that has mulitple vehicals and I always go through Scotts. Anytime I need them, the have me in and out. And if there is ever a problem, they are more than willing to make it right. I will be using them for a long time to come.