I attempted to call regarding my cat tag, the 1st young lady placed me on hold for over 5 mins,the 2nd one was 9mins.
I was left on hold because they were closing @ 1pm. I called back only to leave a nasty message on their v.mail. Hopefully, on Monday a Mgr will listen to it.
I WILL NEVER GO TO THEM AGAIN, BEEN USING THEM FOR YEARS. That's not how you treat cumtomers; remember without us, you'd have no job.