Mike is a super friendly and helpful guy.
I've dealt with him many times, he is Very well informed, and experienced.
I have not had a problem that he was unable to help me with, whether it was finding the right parts or advise to guide me in selecting products to match what i was looking for to enhance my modeling experience!!!
Mike and Shaun have been servicing me for many, and I mean many years. If it has anything to do with R/C air you have come to right people. They took the time out of there day to try and get my G-2300 SuperTiger to run, and they did not have to by any means, but they did. They do not deal with CARS, so if you need cars go to I-240 and Penn. (they ARE NOT HELPFULL AS FAR AS PLANES.) iF ANYBODY IS RUDE IT IS THEM!! If you need help with air go to Mike.
I went in to help my son with a Science project - he was wanting to build a Rubber Band car. The staff at Mike's Models went out of their way to help us. Even though we were only spending about 20 bucks, they gave us design ideas, helped us choose the right wheels and other components and were overall FANTASTIC. Not sure what that disgruntled guy is talking about because they were awesome very helpful and very friendly. If I decide to make a larger purchase and take up RC'ing, Mike's will be the only place I'll consider.