STOLE FROM MY TRUCK. I will not be returning. Went today and got the oil change and car wash that comes with it, as far as the oil change I don't really know...hopefully they did their job, however, the car wash was less than mediocre. I could have done a better job by myself and they have multiple people there wiping down and sweeping it out. MY BIGGEST COMPLAINT HERE: I checked around the truck to make sure nothing... view moreLike this review?Yes|Flag Abuse
Memorial ExpressAdd to mybook
Original owners sold in 2005, new management took over & it is terrible. Customer service, prices, quality, owner...everything is a joke. You couldn't pay me to take my car to this place again. They scratched my car & refused to fix it. I have a small claims suit pending. The husband & wife that owned it were the best in the business. I wish I could give it less than one star.Like this review?Yes|Flag Abuse
Took our new car to get washed & the machine messed up the antenna & quarter panel. Left message for manager & had to make a personal visit to get him to talk to me. He was going to do investigation & call me back but never received callback so week later made another visit to find out they were not going to assist with problem they admittedly created. I will never take anyone's vehicle to them ever again.Like this review?Yes|Flag Abuse
Don't take your car here for anything. Been doing business with them on both my personal cars for 10 years. Service has been declining and today it was the worst.
Called the manager and described how dirty my car was and based on his comments, it was obvious he could have cared less.
They don't deserve your business. Try to find a company that has better manangement.
I have gone to Xpress for over a decade and have been very satisfied with the services on the automated car wash and the staff are friendly. I recently had a handicapped equipped SUV detailed and I was pleasantly surprised how they really know the definition of detail. The SUV was a mess when i brought it to them (i was embarrassed) and when I picked it up the next day, it was like new! I would recommend Memorial ... view moreLike this review?Yes|Flag Abuse
I've been going to Xpress Auto for years now and have Never left unhappy!!! The stuff is very caring and always informing. My 1991 Buick's gettin a lil old but after i take it to them it always looks like new. I have a low tire last week and i didn't even have to ask, they aired that son of a gun up for my! to find out it have a nail in it and they even put a plug in it for me so i could makeit up to the tire some. T... view moreLike this review?Yes|Flag Abuse
Just picked up my car, was not impressed and when I pointed out the clearcoat that was missing on my smoked headlights, they denied any damage. It wasn't there when I dropped it off, it was clearly not noted on my sheet, but they deny all knowledge. My floormats looked like they were chewed up by a weedeater, and there was so much Armor All in the car it reeked. I could not smell any carpet cleaner, the nooks and cra... view moreLike this review?Yes|Flag Abuse
I purchased a rainy day gift card worth $250. I used it 2 times and then lost it. I am a disable veteran on a limited income. Chris the owner was going to see about getting the old card cancelled and reissuing a new card but back out saying he was not responsible for lost or stolen cards. This owner (Chris) took advantage of this disable veteran, who is a loyal customer that buys gift cards annually for his wife at c... view moreLike this review?Yes|Flag Abuse
I have been a customer with this business since it opened. Have been pleased most of the time with services. It appears the quality is decreasing and are rushing all vehicle thru for the almighty dollar. A business can become so blind to the dollar that they forget or don't care anymore about the people that keeps them in business. I've seen a lot of business closed their doors when they started not caring about ... view moreLike this review?Yes  (1)|Flag Abuse