Years ago I use to go here often to get my keys done at that time they were always helpful and nice. I have been in twice in the last few months and I will not step foot back through their doors. The lady with red hair that runs it or owns it, not sure, is horrible. There are no words to describe her. I have no clue how the doors are open on the place with the way she treats the customers. No matter how nice you are she is going to lash out at you. I rather spend my money where people actually care about the customers and their business.