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(405) 752-0029Visit WebsiteMap & Directions12325 N May Ave Ste 107Oklahoma City, OK 73120Write a Review

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (405) 752-4615

Fax: (405) 752-4615

Services/Products
Tuxedos.
Payment method
all major credit cards, amex, master card, visa, paypal
Location
Town & Country Shopping Ctr
Neighborhoods
Northwest Oklahoma City, Quail Creek
AKA

JJ Kelly Bridal Salon

Categories
Other Information

Parking: Lot, Private

By Appointment Only: Yes

Reviews

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Laura R.

02/21/2015

Overall

Worst experience and unprofessional.
I spoke with a lady and also Patric on the phone who seemed very nice and professional however, I had an apt for 10 am which was confirmed via text. I show up at 9:55 and the doors were locked. After nocking on the door for a couple min a lady opened the door. I said I had a 10 o clock were they open ? She said not yet but I could go ahead and come in. (At 9:55, really?!) I then waited an additional 15 min to be seen in which others who arrived after me were seen before me. The lady who helped me was nice but the selection was terrible. Several dresses but only 2 I liked. One of which looked very similar to dresses I've tried on else where but was twice the price. I left pretty much immediately. Everywhere else I went they knew my name when I walked in the door and had dresses set aside for me to look through based on what I told them I liked over the phone. Even with some that I showed up 30 min early they worked me in within a few min.They looked excited to see me and be apart of this special time. They wanted to help me find the perfect one and I had a lot of fun with all of them so by the time I got to JJ Kelly I was very displeased with they're service. This is a very special day that requires a very special dress in which most lady's will be spending a significant amount of money on. If I'm not treated like I'm important then I'm gone . There's no excuse . Dillard's has better service and this is supposed to be a high end bridal store.

AB
Anastasia B.

06/17/2011

Overall
This place is a JOKE. I live i...

This place is a JOKE. I live in Alaska and my dress had to be ordered from OKC, and so I sent my sister to JJ Kelly. I had heard from friends who got married in OKC, that JJ Kelly had horrible service and once they had your money, you'd have to nag them nonstop to find out when your dress was in. Well, JJ Kelly is the only place in OKC that my dress could be ordered at,... so we placed the order anyway. I figured it'd be cheaper and faster to have it shipped there and then shipped to me instead of me having to fly to Seattle and have the dress ordered from there. Well... that was a mistake. First, my dress was ordered in JANUARY and we paid extra to have it "rushed" so it would be there NO LATER than June 1. After June 1, I called to see what the problem was, and of course I was given the run around. Finally, my sister called 2 weeks later, and threw a fit. They admitted that the dress had never been shipped. So, it took a "bridezilla" moment for JJ Kelly to agree to have it overnighted to them at no extra cost. Now, I will have precisely 2 weeks to have my dress altered IF it gets here on time. Keep your sanity, and go elsewhere.

I have never ever heard anything good about this place, I'm 99.9% sure that ALL of the good reviews are from the employees or owners. I find it a bit odd that right after a bad review there is a 5 star, MAGNIFICENT reivew of this place. Don't go there.... just don't.

lovingsweets

03/28/2011

Overall
Stop and Read!!!

Absolutely appalled at the behavior of the bridal consultants at this boutique! Upon my arrival at this location I was told that they would be leaving at 6 promptly, even if I was not finished deciding on my purchase. While I was in the dressing room I was told that "if this dress doesn't fit you will have to lay off the sweets", I was in shock and of course could not think of what I should say. Not that it should matter if I was a bigger person or not, but I was trying on and fitting into size 8 dresses! In returning to the dressing room after showing the dress to my family, the consultant told me she wanted to go home. After this shock my family and I were rushed out of the boutique because it was 6 and time to leave. Don't waste your time going to this bridal boutique. Gladly I did purchase my gown, a Kenneth Pool, from Meg Guess and would recommend them to everyone!!

junnipergrl33

11/20/2010

Overall
I LOVE this place!

I went in to J J Kelly's several months ago to purchase a wedding dress! The staff was so nice! And made my experience so fun. Yesterday, I recieved my Vera Wang wedding dress! I am in LOVE!!! Delia was my consultant, and she is fabulous. She listend to everything I had to say and to all my concerns!! She was dead on with everything she showed me!! She is officially my new favorite person!! Thank you Delia!! You are awesome!!

pamelaheitz

11/17/2010

Overall
BEST BRIDAL BOUTIQUE!

FROM THE SETTING OF OUR APPOINTMENT OVER THE PHONE TO WORKING WITH OUR CONSULTANT LENELL EVERYTHING WAS FABULOUS! THE VERY FIRST DRESS LANELL PICKED WAS "THE ONE". ALTHOUGH SHE STILL BROUGHT OUT SEVERAL MORE TO TRY ON. HER PATIENCE WAS OUT OF THIS WORLD! SHE REALLY KNOWS WHAT SHE IS DOING!!!

CAN'T WAIT TO SEE ALL OF YOU AGAIN FOR THE TRUNK SHOW DEC 4TH!



THANKS AGAIN,

THE HEITZ FAMILY

l.coop001

11/12/2010

Overall
Wonderful Consultant

LeNell,

Just wanted to let you know how much I appreciated all of your efforts in finding me a wedding dress. I was beyond impressed with the salon, but most especially your expertise in getting to know me and using that to help with our final selection. I am excited for my wedding day, but even more now because I know the dress you sold me will make me feel like the beautiful bride I always dreamed about!

Many Thanks,



LC



P.S. we will see you in December to pick out a veil/hair piece. My mom and I are looking forward to it, great suggestion!!

lori9100

11/12/2010

Overall
Great Atmosphere, Selection and Wedding Stylists

To Whom It May Concern:



I was recently in your store shopping for a dress for my daughter, Alex. We had several different appointments that day, and had even "filled" time between appointments at David's Bridal, although I'd vowed we would never shop there. While at David's, the salesperson had been waiting on 3 different girls simultaneously. She would place my daughter in a dress, and then leave her standing in the noisy, crowded store, under fluorescent lights, for about 20-30 minutes. While changing a dress, the salesperson told Alex not to go to JJ Kelly because they would be pushy and only show us $5000 dresses. So when we were done trying on all the polyester dresses we could in an hour, we headed to JJ Kelly.

I am writing this letter to compliment you on a great atmosphere, selection, and on your Wedding Stylist, Delia. Upon our arrival, she was charming and helpful. We told Delia that we were looking for a dress under $1200, and she immediately found 4 beautiful dresses, well under that budget. She gave Alex her full attention and made us feel just as important as someone coming in with much higher budget.

We did look at dresses at a number of other nice bridal stores, and we had at least 3 other serious contenders - all at the very top of our budget. But we purchased a JJ Kelly partly because Alex loved the dress, and partly because we were so comfortable and impressed with Delia's professionalism.



Thank you for providing us with such a nice experience at the end of our hectic day.

kandis.67

11/12/2010

Overall
great service great bridal salon

I would highly recommend J.J. Kelly Bridal Salon! Their expert staff is knowledgable, fun and you can tell that they love brides and weddings! They guided me in select ing the wedding gown of my dreams, a beautiful headpiece and veil and pretty bridesmaids gowns to complete my look at my ceremony! My groom even had a great experience choosing his tuxedo's! My mother and mother in law to be also found their gowns there and looked absolutely amazing at my wedding! I would advise anyone looking for great service, beautiful designer gowns for all aspects of your wedding to make an appointment and have a look at their wonderful selection! I did and would highly recommend this salon to family members, friends and even strangers...

walter.1234

11/12/2010

Overall
Extremely Satisfied

After reading the other reviews, I have to say these seem fabricated or over exaggerated. My wife purchased her gorgeous wedding gown, veil, bridesmaids, invitations and tuxedos. All purchases were handled with professionalism and class. Our special orders came in on time and their expert seamstresses took care of my bride with all her concerns. Our wedding day was perfect and my bride looked fabulous.

Details

Phone: (405) 752-0029

Address: 12325 N May Ave Ste 107, Oklahoma City, OK 73120

Website: http://www.jjkellybridal.com

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