My friend and I were only allowed one lane. Had we gone in separately and ordered our lanes that would have been fine. H & H could have had double the money for half the time. Another day, I rented a 38 special. I bought ammo but did not use it all. I thought I would rent the 357 next trip and use up the ammo. Every time you rent, you have to buy new ammo! I told them that I had purchased the ammo last time and they said that I had taken it out the door so they couldn't be sure what I had done to it! They can tell that I am not out to modify ammo to shoot through their guns. They just want money. FINE just charge an extra $5 if not buying ammo. People can have whatever they want in their bag and shoot it. The trash in the lane room is always overflowing while 8 men roam around behind the counter doing nothing. Brass needs to be swept up every 15 minutes. Employees need to be supervised and given chores. Be flexible in your policies to optimize profitability. Think outside the box!