This "agency" affiliated with Greyhound has the rudest people working in it's group. My sister was delayed 4 hours in Dallas to get to Oklahoma City then they did not make any arrangements for people to get to Wichita after they arrived so my sister had to wait 8 hours for the next bus to leave to WI hits Ks. And to top it off in order to make it to her final destination she has to wait for the next bus to her final destination that won't be available until following business day!!!!!!! Very frustrated and annoyed and will never use Greyhound or its affiliates ever again!!!!!