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Greyhound Bus Lines

Business Details



in Business

Mon - Sun Open 24 Hours
Extra Phones:

Phone: (405) 236-3630

Phone: (405) 236-3639

Phone: (405) 235-3840

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Payment method:
cash only
Arts District, Central Oklahoma City, Downtown Oklahoma City
Bus Lines, Bus Lines Ticket Agencies, Transit Lines

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Worst customer service EVER!!!!!

This "agency" affiliated with Greyhound has the rudest people working in it's group. My sister was delayed 4 hours in Dallas to get to Oklahoma City then they did not make any arrangements for people to get to Wichita after they arrived so my sister had to wait 8 hours for the next bus to leave to WI hits Ks. And to top it off in order to make it to her final destination she has to wait for the next bus to her final destination that won't be available until following business day!!!!!!! Very frustrated and annoyed and will never use Greyhound or its affiliates ever again!!!!!


They lost my luggage!!!

Their customer service has become terrible. The bus was way overfilled and I waited in line for baggage claim for almost an hour only for them to misplace one of my two bags. Im so glad my young children werent traveling with me and my next trip Ill probably go Amtrak!


No Answer

After trying to call for 2 hours & only getting a busy signal, I finally have up & drove their.


WORST experience NOT...

WORST experience NOT allow your loved ones family or friends to ride on Greyhound Buses they are NO longer safe. They chose NOT to radio ahead from Wichita, KS to Oklahoma City, OK to allow them to know that they had left an hour late. The bus arrived at 10 p.m. Thurs March 15 for a young 19 year old girl to be stranded in the station until 6:15 a.m. They did NOT provide customer service or relations to assist her in gaining safe lodging for the night, nor even information for non- English speaking passengers to know what was going on.

Stations Managers do not answer phones, Media Relations Tim Stokes listens then transfers you to be disconnected. Voice mail messages left for surveys are not returned and Face Book monitor threathens you for stating the facts.

BOYCOTT GREYHOUND BUS LINES until they improve their safety and service.


tried ordering on-line ... no ...

tried ordering on-line ... no success ..... finallyt ordered by phone .... would not mail tickets .... tried calling station to verify tickets .... on hold for over 20 minutes ..... and still holding .... so the experience has been terrible.

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Greyhound Bus Lines

427 W Sheridan Ave Ste 2Oklahoma CityOK 73102

(405) 235-6425

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Greyhound Bus Lines

427 W Sheridan Ave Ste 2Oklahoma CityOK 73102

(405) 235-6425

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