Gatekeeper Self Storage

I rented a unit for almost a year. The staff were the kindest people a business could ever have. When it came time to get my things it cost me $50 more than it should have. I'll explain what happened. On the first day of June which was a Thursday I went to the office to tell the guy in charge I was there to get the rest of my things in the unit . Now keep in mind I was all paid up to this point. He said I couldnt get my things until I paid up. He said the minute it comes the first...at midnight...the computers charges you for that entire month. I ask him to prorate it like he did when i got the unit. He said the company doesnt prorate when you're moving out of the unit. I ask him if i could talk to his boss. He said he wasnt allowed to give out his number. He also refused to call his boss for me as well. So since I was 12 hours into the first it cost me $50. Would I rent again from these guys? Definitely not!

Rented a climate control unit and ac didn't work for months. Put in a thermometer in our unit and it was 85-95 degrees on any given day for months until we moved out. Complained and they said we called in repair, but no repair happened just excuses. Back fence was falling down, our unit flooded in the fall for unknown reasons they said. Handle broken to our hallway and when fixed was told there was a "trick" to opening it. Locked out when our movers came because of computer problem so paid movers to sit and wait until personel came in late to work and rebooted it.