7015 SE 15th St, Oklahoma City, OK 73110
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I have rented from this location on several occasions, and each and every time the Staff and Personnel that work there have been over top with good Customer Service. A couple of weeks ago after having an auto accident, we made a phone call and Enterprise was able to accommodate us even though they were closing. We just love how they make us feel important! Keep up the Great Work!
Nice vehicle, car was ready. I rented on my companies corporate account and we were billed for extra days. I had to place several calls with the Mgr. to explain that we were charged for extra days and to request that the billing be corrected. I spoke with the Mgr.-Devin last Friday and was advised that the card would be refunded. Today is Tuesday and the card still has not been refunded. I called to speak with the Mgr. and spoke with the Supv.-Brian, who called not tell me anything about the refund, nor look at my account. Each time I inquired about anything, he referred me to the Mgr. One would think a Supv. would at least offer to help and not be condescending... Disgusted and tired of calling. Great car rental if you don't have to deal with the Customer Service, or shall I say the Mgr. or Supv., because Christian and the other staff were professional and helpful.
Last week I rented an SUV from Enterprize renta car they were very helpful in providing me with a rental to go to Texas for my mom's 90th birthday Matt was especially helpful and very courtious I am sure the next time I need to rent I will return to Enterprize
Enterprise is the best hands down! They will not lie to you like some other companies. Their cars are always so clean and very well maintained. I asked for an economy car this last time, I went to Kansas and back to Oklahoma on $50.00! Amazing car Chevy Sonic!! Cat explained everything to me. It took 10 minutes to get the paperwork done and I was off! I can't believe how fast and efficient Enterprise is! I just wish they had one in Harrah, Oklahoma! They can come pick you up though. Awesome!!!!! Five stars!!!!