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Enterprise Rent-A-Car

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Business Details

59

years

in Business

 Pick Enterprise. We'll Pick You Up.®

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Hours:

Regular Hours

General Info:

With the largest fleet in North America and a great selection of vehicles, Enterprise has it all.  And, with more than 6,000 neighborhood and airport locations throughout the United States, Canada, UK, Ireland and Germany, we're always nearby. Pick Enterprise. We'll Pick You Up.®

Services/Products:
* Economy to Premium cars * Luxury cars
Brands:
Advantage, Alamo, Budget, Dollar, Enterprise, Hertz, National, Payless, Thrifty, international
Payment method:
amex, discover, master card, visa, diners club
Location:
Will Rogers World Airport
Neighborhood:
Southwest Oklahoma City
Categories:
Car Rental, Truck Rental, Van Rental & Leasing, Automobile Leasing

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Reviews

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05/19/2015
Overall

Great customer experience. It was extremely helpful that the agent's stayed at the airport since our flight was late. The gentleman at the counter had everything ready, then the young lady where we picked up the car handled the rest.

When returning the car at 630am was greeted by a smiling agent who checks us in and gave a receipt quickly. Great experience

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04/03/2015
Overall

Had a great customer experience. They were fast in getting us a car and easy drop off. Will be using them again.

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Overall
nope. We had poor customer se...

nope. We had poor customer service at the Enterprise in Edmond. No vehicle when we arrived to pick it up (with a confirmation number for a vacation), so they sent us to the airport, where the car would be waiting. When the branch manager realized that he had a disgruntled customer on his hands, his exact words were "Oh, I didn't realize Jeremy was sending me an unhappy customer. And I was having such a perfect SQ (service quality) day. I may not be able to rent you this vehicl...view moree, after all." My husband was not a happy camper and told him, "your vehicle, your decision" and low and behold - they had a vehicle to rent, an unhappy customer they could have turned into a happy one and chose to not rent the vehicle. So, now I have recommendations that 2 different Enterprises need customer service training. We cancelled an upcoming Enterprise rental we had booked for a future trip in Houston and have Budget for that trip.view less

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Enterprise Rent-A-Car

7100 Terminal Dr Unit 996Oklahoma CityOK 73159

(405) 685-4193

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Enterprise Rent-A-Car

7100 Terminal Dr Unit 996Oklahoma CityOK 73159

(405) 685-4193

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