That is what brought me to Crossroads Family Dentistry, the ad in the paper that stated "We Cater To Cowards" many years ago....... I believe the offices were out of a large 2 story house at the time. I started out seeing Dr. Dais, and over the last 14 years or so I have seen Dr. Underwood. There have been several times emergencies and such I have also seen Dr. Webb. I do not like dentists!!!!!! But when I or one of my children must go to the dentist it is off to Crossroads Family Dentistry! I have never been treated with anything but respect at their offices, even when I start whining because of my fear of dentists. The dental assistants are awesome!!!.
I have a personal story and will try and make it brief....... 13 years ago I was put on a seizure medication to control what my Dr. believed was trigiminal neuralgia (sp?). My husband had just been diagnosed with epilepsy and was already on seizure meds, what a pair we were!! Went for a regular Dr's appt and was informed I was pregnant......Dr suggested abortion, was not supposed to get pregnant while on these meds......and now I was high risk and no one wanted to take care of me. We had been trying for a few years to get pregnant so now we were dealing with all sorts of emotions..........during this time I went for my normal cleaning and xrays with Dr. Underwood, as stated on the records they had me update my meds and health information. Dr. Underwood waltzed in singing something, and then asked about the updated information... he said they are all wrong...I had 3 upper teeth that were bad and that is where all of the pain was coming from not trigiminal whatever, he said taper off the drugs, we will get those teeth repaired and you will be fine......he was blunt to the point and correct all around! I tapered off the meds, put my foot down to my family Dr, and neurologist, received my root canals (gladly) and even though I was still high risk, only because of the unknown about what might happen being as I was on the meds when getting pregnant, my son came out fine! I say all of this because this came from caring people and their expertise. This place is a business, things happen if you have a problem with billing issues or anything I have never had a problem thus far in them explaining anything to me. This is my story......will get off my platform now......I was just looking up the exact address for Crossroads Family Dentistry online for a friend and saw where I could voice my opinion!