I do not live in the same town where I work and had my accident so I got a recommendation from my insurance company and had my car repaired by Collision King. My experience was nothing like the two negative reviews I saw listed here. Once my car was on site CK gave me an ETA for the repair completion based on the adjuster's notes. Once they actually got a look at the damage, they called and notified me it would be a few more days. When the day came, my car was ready and waiting for me. Everything looked great. My car had been washed and the damaged area looked better than it had before the accident. The only 'complaint' I would have is that my headlamp lenses were both hazed pretty well. They replaced the one side that was damaged in the accident but left the other side intact. This gives me one headlight with a bright, crystal clear lens and the other one hazed and old looking. When we checked out he told me he should have called and asked if I wanted that replaced. He then offered to get one for me and install it at his cost. To me, Collision King seems to do solid work. There were some minor details that they didn't ask about that would have maximized the customer service experience but they did what they were asked to do and made up for the oversights.
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My engine broke unexpectedly on my 2007 Scion tC and I needed a new one. I originally had my car towed to Pat's because it was the closest shop to where I broke down, but after getting a quote from Pat's and calling other shops for a quote, we thought they offered a very fair price and we had them do the work. They were amazing! They called me with options for engines and let me choose the one I wanted, and they ordered it for me. They were incredibly patient with me. They kept me constantly in the loop with what was happening with my car, which I loved because my car is my baby and I couldn't stand to just sit and wait. They went above and beyond what I expected. They gave my car an oil change ( I was due for one) and even fixed the handle on my trunk that the tow truck driver broke, without me even asking! I feel I should stress how awesome their patience was. As a college student, it took me a couple weeks to save up the large amount of money needed for an engine replacement, and I never once felt rushed and they didn't charge me extra for keeping my car on their lot while I saved up the cash. The final price was in line with the original quote they gave me. I would definitely recommend them, and I will definitely be a return customer. Thank you Pat's!
I found out about Dent Depot about a year and a half ago. Had a few dents removed from my truck, which turned out great! A few months later, I brought them my boat which had been sitting outside, uncovered for years. They worked with my budget, and I was able to have all of the seats repaired for a reasonable price. They actually restored the old covers, rather than making all new seat covers, which would have been out of my budget. I've also used them for my motorcycle. The seat was torn, and they made new covers for both seats and the backrest, which all look better than new! I can also say that the quality of their paint is top-notch! After getting the seat on the bike redone, I decided to see what they could do with paint and body work. I had them paint the entire bike. They did a phenomenal job - Viper Bright Blue Pearl - It really is a show-quality job. They even do mechanical repairs. The staff all have a can-do attitude, and Mike is willing to work with you if you are on a budget. A very capable, professional, and respectful shop. I would recommend them to my closest friends and family, and anyone else for that matter.