I started researching quality of my pet food for my 2 cats and dogs over 2 years ago. As I looked for retail outlets that carried the recommended foods and I found this store. At that time it was mom, Tori (and Sammy the dog), son Welden and Daughter in law Season. I started shopping there and never left. They are SO knowledgable on what is healthy for any pet. It is disgusting what goes into allegedly "premium" foods...even at the vet. They have customer service next to none, they were very kind to me when I was not working and sacrificed my own grocery budget to keep them properly fed and then last night, when I lost the food I had just bought (don't ask) they GAVE me food to replace it. Fortunately, I did end up finding it, however, I was so moved at their kindness, I could only cry. They have samples for you to try and will help you if you have a particular concern about a pet issue, like sensitive skin, they will help you find what works for your pet. No hard sell...just compassionate concern for our babies. Even the treats are people quality. Don't feed your pet anything you wouldn't put in your mouth! Fun environment! Great gifts and ya gotta go to YAPPY HOUR! Now Welden and Season are working while Mom and Sammy are out playing!
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I've been buying my dog food from Mann's Best Friend from the 1st year they were open. I have visited the other local privately owned pet shops in the OKC area and none compare with the knowledge and caring that has been demonstrated by the owners and staff at this shop. Anytime I have any question, they have can give me an answer or they will find the answer. They are the most caring compassionate folks I've met.You can tell that they are sincere and have a true and genuine love for animals. Their main focus is on health and nutrition and only carrry the top rated foods. They have lots of fun stuff too. My dogs love to go with me to the store, all I have to say "Who wants to go see Season" and they go nuts. They also constantly help dogs in need and work with and help numerous animal rescue groups. I have personally seen them go above and beyond to help whenever they can. I have seen them do fund raisers to help raise money to help others in need after a weather disaster. I can't say enough good about these folks. They are just the best.
We have been going there since we got our dog last year. The owners are so friendly and know us every time we walk in. If we don't know if our dog will like a certain treat they will open a bag and let her taste it to make sure before we buy it. Their love for animals really shows, and their knowledge for what is best is amazing. We refuse to buy our dog food anywhere else. Customer service goes a long way in my book and they surpass every expectation.