If you make your payments on time and have nothing to say to them, everything is just fine. If you have a question, let's say over something like online payment schedules, the account management staff is just plain rude and condescending. I purchased my vehicle from this company in July of '09. I have NEVER missed a payment and in fact am usually 3 days early with my bi-weekly payment. For some time now, they have been without an online pay portal, sup[supposedly because they were looking for a new vendor for that service. They are now using the same one they were before (as I was already registered there), and are now charging a $5.00 fee for a one-time payment for a service that used to be no charge. So, I tried setting up scheduled payments online for ACH. I didn't see anything about a $5.00 charge and not wanting to pay that charge every time a payment is made, I called to confirm whther or not it would be assessed each time. The "account manager" I spoke to was extremely rude, obviously reading from a script, and when I continued to ask questions, she said "(Oh, Lord ...), Sir, can I put you on hold?" She didn't wait for me to consent, and I sat on hold for a little over 4 minutes before she hung up. I've worked in technical support and customer service for 4 years now and had I ever treated a customer in such a fashion, I'd have been fired; no questions asked, leave your badge and headset w/ security on your way out the door!
I-35 & S Guthrie ExitGuthrie, OK 73044
From Business: Oklahoma's only one stop/ all inclusive mobility sales and service center. Oklahoma's Largest Provider of Wheelchair Vans, Wheelchair Lifts, Mobility Driving Equipe…
7609 SE 29th StOklahoma City, OK 73110
From Business: David Stanley Dodge is an automobile dealership specializing in sales and service of new and pre-owned Dodge cars, vans and sport utility vehicles. Its inventory of…
My engine broke unexpectedly on my 2007 Scion tC and I needed a new one. I originally had my car towed to Pat's because it was the closest shop to where I broke down, but after getting a quote from Pat's and calling other shops for a quote, we thought they offered a very fair price and we had them do the work. They were amazing! They called me with options for engines and let me choose the one I wanted, and they ordered it for me. They were incredibly patient with me. They kept me constantly in the loop with what was happening with my car, which I loved because my car is my baby and I couldn't stand to just sit and wait. They went above and beyond what I expected. They gave my car an oil change ( I was due for one) and even fixed the handle on my trunk that the tow truck driver broke, without me even asking! I feel I should stress how awesome their patience was. As a college student, it took me a couple weeks to save up the large amount of money needed for an engine replacement, and I never once felt rushed and they didn't charge me extra for keeping my car on their lot while I saved up the cash. The final price was in line with the original quote they gave me. I would definitely recommend them, and I will definitely be a return customer. Thank you Pat's!
I found out about Dent Depot about a year and a half ago. Had a few dents removed from my truck, which turned out great! A few months later, I brought them my boat which had been sitting outside, uncovered for years. They worked with my budget, and I was able to have all of the seats repaired for a reasonable price. They actually restored the old covers, rather than making all new seat covers, which would have been out of my budget. I've also used them for my motorcycle. The seat was torn, and they made new covers for both seats and the backrest, which all look better than new! I can also say that the quality of their paint is top-notch! After getting the seat on the bike redone, I decided to see what they could do with paint and body work. I had them paint the entire bike. They did a phenomenal job - Viper Bright Blue Pearl - It really is a show-quality job. They even do mechanical repairs. The staff all have a can-do attitude, and Mike is willing to work with you if you are on a budget. A very capable, professional, and respectful shop. I would recommend them to my closest friends and family, and anyone else for that matter.