Ask for Steve (It's at the North location...He looks like the guy from Mad magazine per his boss) but they're the best! We had a horrible time with another dealership and they took us in worked with the down payment that we had and didn't present us with a crappy car! I even qualified for a SUV (didn't want one but felt good knowing that I could've gotten one) They don't play games with you, they do WAAAAAAAAAAAAAAAAAY more than the commerical says! The commerical is an understatement as to the REAL service they provide!!!!! The people here make you feel like family! They have fun with you, make you smile but still remain PROFESSIONAL!!!!!! I will definitely recommend this dealership to everyone I know that's trying to get a GOOD car with no hassles no gimmicks no BS!!!! SERIOUSLY PEOPLE THE COMMERICAL IS AN UNDERSTATEMENT AS TO WHAT THEY REALLY DO FOR YOU!!!!! THEY'RE PEOPLE WHO APPARENTLY LOVE THEIR JOBS SO NOPE THEY DON'T PRESSURE YOU INTO ANYTHING YOU DO/DON'T WANT!!!!!!!!!!!!!!!!!!!!!!!!! They can however do away with that corney song that they play on the radio!!! That's the only stupid thing I don't like!! LOL
I have brought 2 Mustangs from Bob Moore Ford and each time it has been a great experience. The first one I brought off the lot mainly for my wife so she would have something while I was deployed (I'm in the Air Force). They took care of us and gave us a good deal, not great but good. Also while I was gone the service department did an excellent job taking care of the car and my wife's concerns and wants with the car. When I came home I decided I wanted a fully loaded '14 V6 in deep impact blue instead of the black '12 V6 we already had which only had a couple options. So I went back to Bob Moore to order one this time and Krystal Marazzi my saleswomen and Mitch the manager took care of my every need and want from order to delivery. Krystal kept me updated often throughout the entire process and they even accommodated my demands for when the car arrived at the dealership. No washing, no stickers and front license plate, lol. Overall I'm very happy with Bob Moore Ford and I will always go to them whenever I want to buy a Ford or have service needs on my pony!! -Anthony
It was a pleasure purchasing a car from Bob Moore Ford. I haven't purchased a car in over 10 years and let me tell you its never a pleasant experience always a hassle and I'm stressed and unhappy. But I have to admit from the minute I pulled up in the parking lot at Bob Moore Ford I was pleasantly greeted and welcomed by the staff. The finance manager Steven introduced me to Krystal to assist me with purchasing a car. Krystal asked me all the right questions for my purchase. I told her what type of vehicle I was looking for and my price range. She gave me a variety of vehicles in my price range and she even suggested a better selection of the type of vehicles I was looking for. I'm very happy with my selection of the Mazda CX-7 it is beautiful and was exactly in my price range. The financing process went very smoothly I wasn't at the dealership all day long only a few hours. All the staff were very friendly and professional. I definitely recommend Bob Moore Ford for my future business and others looking to purchase.