My last visit to the store was great to begin with, but I was severely disappointed with members of the staff who seemed openly hostile to our family. After only a few minutes browsing the racks (kids clothes), an employee stormed out of the closed door back room, informing me that she had been "Watching your kids on the security camera" and found it abhorant that they had been playing with each other under a rack of clothing. She made a big fuss about how clothes could be knocked off, disturbed, and made a mess, but not one thing had been disturbed in the moments we had been shopping. Nor was anything disturbed in the remaining hour in the store. If this store would like to sell children's things to families, you must actually tolerate the REALITY of children, as patrons within the store. Child-like behavior, is not inappropriate behavior. I don't expect grade A- staff at a thrift store, but this hag needs the boot.
LOVE THIS STORE!! I don't know where some of these reviews are coming from... I have shopped there for many years and can't get enough! I also like to sale my clothes there and I ALWAYS get more for my clothes at Daisy Exchange than Plato's closet. In addition, their selection is SO much newer, nicer, and far more trendy. Just the other day I got a pair of designer heels for $20. I Googled them: they cost $120 new at Dillard's! The employees always greet me and are friendly. Maybe the whole customer service bit was just a phase, a bad hire, or some people having a bad day that spurred the terrible reviews?? Who knows... On any account, I can only tell you what I know and that is: I have received nothing but courtesy, respect, and helpful fashion advice every time I have shopped there. Over all its a great place for a fashion forward college student who is on a tight budget to shop!
This is a wonderful place to find very nice, typically upscale things for infants and young children. For example, I recently purchased an Eddie Bauer travel system complete w/ stroller, car seat, two seat bases in excellent condition for $120; the system plus two bases costs well over $300 new. I also bought two Pottery Barn framed pictures for $15 (the price tags on the back were for $39.95 each). The staff is very helpful and very honest. For example, the pictures I saw still had the $39.95 Pottery Barn tag on the back, so I was prepared to pay that for the pair -- until they informed me that they were only $15. I highly recommend this business.